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Jingdong book

旅游服务行业实用英语对话及词汇手册

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Jingdong book

旅游服务行业实用英语对话及词汇手册

Name: 旅游服务行业实用英语对话及词汇手册
Brand: Jingdong book
SKU: 3104040911
Price: 25.64 USD
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为旅游服务行业从业人员量身打造，33个最实用场景的服务会话，让您轻松掌握会话要领，最实用的旅游服务行业词汇让你在服务会话时心中有底。

Content Description

《旅游服务行业实用英语对话及词汇手册》是一本可为景区景点服务行业人员提供英语口语和词汇借鉴的实用读物。实用性强、内容丰富是《旅游服务行业实用英语对话及词汇手册》的两大特点。《旅游服务行业实用英语对话及词汇手册》共分为两部分，第一部分是旅游服务行业实用英语对话；第二部分是景点服务行业实用英语词汇。
在第一部分中，《旅游服务行业实用英语对话及词汇手册》将旅游服务设定为30个场景，基本涵盖了景点服务人员所有的工作内容。根据游客到达景点到游览结束以及游览过程中可能会遇到的一些场景，《旅游服务行业实用英语对话及词汇手册》对话部分共分为30个单元：问候欢迎、售票、验票、问询、广播、问路、拍照冲洗、景点讲解、晕车、天气、风景与文化、环保、交友、假期、景点选择、盥洗服务、车辆管理、叫出租车、环境清洁、娱乐、维持秩序、餐饮、宾馆、购物、公用电话、维修、医疗救护、处理投诉、处理突发事件、恭送。
《旅游服务行业实用英语对话及词汇手册》第二部分是景点服务行业实用英语词汇，其中包括景点服务行业专业词汇和景点中英文对照词汇。景点服务行业专业词汇又分为15大类：旅游术语、景观术语、票务术语、交通术语、公共标志、娱乐术语、颜色形状、纪念物品、动物植物、传统文化、气候环境、时间及数字单位、方向定位、建筑形式、景区饮食。景点中英文词汇对照部分共收藏了我国84个著名旅游城市的旅游景点名称。

Catalogue

前言
Part 1 旅游服务行业实用英语对话
Unit 1 问候欢迎／3
Unit 2 售票／8
Unit 3 验票／14
Unit 4 问询／19
Unit 5 广播／26
Unit 6 问路／33
Unit 7 拍照冲洗／38
Unit 8 景点讲解／44
Unit 9 晕车／51
Unit 10 天气／56
Unit 11 风景与文化／61
Unit 12 环保／68
Unit 13 交友／73
Unit 14 假期／78
Unit 15 景点选择／83
Unit 16 盥洗服务／89
Unit 17 车辆管理／93
Unit 18 叫出租车／99
Unit 19 环境清洁／103
Unit 20 娱乐／109
Unit 21 维持秩序／114
Unit 22 餐饮／119
Unit 23 宾馆／125
Unit 24 购物／133
Unit 25 公共电话／139
Unit 26 维修／144
Unit 27 医疗救护／149
Unit 28 处理投诉／155
Unit 29 处理突发事件／162
Unit 30 恭送／168

Part 2 景点服务行业常用英语词汇
Unit 1 景点服务行业专业词汇／175
一、旅游术语／175
二、景观术语／178
三、票务术语／180
四、交通术语／181
五、公共标志／183
六、娱乐术语／187
七、颜色、形状／191
八、纪念物品／195
九、动物、植物／196
十、传统文化／198
十一、气候、环境／200
十二、时间及数字、单位／204
十三、方向、定位／210
十四、建筑形式／212
十五、景区饮食／215
Unit 2景点中英文对照词汇／223
一、北京／223
二、上海／225
三、天津／226
四、重庆／227
五、秦皇岛／228
六、承德／229
七、唐山／230
八、保定／230
九、石家庄／231
十、太原／231
十一、晋中地区／232
十二、大同／232
十三、呼和浩特／233
十四、大连／233
十五、沈阳／234
十六、长春／235
十七、吉林／235
十八、长白山／235
十九、哈尔滨／236
二十、南京／237
二十一、尢锡／238
二十二、扬州／238
二十三、苏州／239
二十四、连云港／240
二十五、杭州／240
二十六、宁波／242
二卜七、温州／242
二十八、黄山／243
二十九、合肥／244
二三十、厦门／244
三十一、福州／245
三十二、南昌／246
三十三、九江／246
三十四、青岛／246
三十五、济南／247
三十六、烟台／247
三十七、曲阜／248
三十八、蓬莱／248
三十九、威海／249
四十、郑州／249
四十一、洛阳／250
四十二、武汉／251
四十三、长沙／252
四十四、张家界／252
四十五、衡阳／254
四十六、深圳／255
四十七、广州／256
四十八、珠海／257
四十九、中山／258
五十、东莞／258
五十一、桂林／259
五十二、南宁／259
五十三、北海／260
五十四、柳州／260
五十五、百色／261
五十六、海口／261
五十七、三亚／262
五十八、东西海岸／263
五十九、成都／263
六十、乐山／264
六十一、九寨沟／264
六十二、贵阳／265
六十三、昆明／265
六十四、大理／266
六十五、丽江／266
六十六、香格里拉／267
六十七、拉萨（Lhasa）／267
六十八、日喀则／268
六十九、西安／268
七十、延安／270
七十一、汉中／270
七十二、敦煌／271
七十三、兰州／271
七十四、天水／272
七十五、西宁272
七十六、银川／273
七十七、乌鲁木齐／273
七十八、吐鲁番／274
七十九、喀什／274
八十、哈密／275
八十一、库（尔勒）、博（尔塔拉）、阿（克苏）三城／275
八十二、香港276
八十三、澳门／277
八十四、台湾／279

Introduction

在全球经济快速发展的今天，旅游业毫无疑问也为全球的经济发展增添了新的活力和生机。随着社会的发展，目前旅游业已经成为全球经济中发展势头最强劲和规模最大的产业之一。旅游业在城市经济发展中的产业地位、经济作用逐步增强，对城市经济的拉动性、社会就业的带动力以及对文化与环境的促进作用也日益显现。旅游业也是中国经济发展的支柱性产业之一，中国是一个旅游大国，拥有世界其他国家所没能拥有的丰富的旅游资源，因此，发展好旅游业已成为了我国经济发展的一个重要目标。
在旅游业蓬勃发展的今天，拥有一批高素质、专业化的旅游服务人员是促进我国旅游产业发展的一个必要条件。众所周知，旅游活动是集食、住、行、游、购、娱为一体的综合性活动，因此，需要由各个环节的旅游服务人员来做好相应的服务。但是，目前人们只是过多地强调了餐饮、住宿以及导游的服务，而与旅游活动密切相关的景点服务行业人员的素质发展和培训并没有受到更多人的关注。景点服务人员也是旅游活动的一线服务人员，其服务质量的好坏在很大程度上关系着游客旅游活动的成败和景区景点形象的塑造。
本书力求为我国广大的景点服务人员提供一份可以参考的英语口语对话和词汇材料。在编写过程中根据景区景点服务人员的职业特点及其应具备的相关知识出发，在对话部分将景点服务行业的工作内容设定为30个主题：在词汇部分将景点服务行业专业词汇和我国各地著名景点的英文词汇融为一体，尽力做到内容的完整性、丰富性和实用性。

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