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Jingdong book

现代酒店实用英语

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现代酒店实用英语

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情景会话,角色扮演以及阅读材料均取材于对国际游客进行接待的各个环节。场景灵活,突出酒店从业人员与顾客之间的互动。突出行业特色。立足于酒店一线部门的实际场景,结合行业特征,便于从业人员与顾客进行直接、有效的沟通。
Content Description

本教材不仅旨在提高酒店从业人员的英语运用水平,同时着力于为旅游酒店管理专业的学生打好坚实的专业英语基础,提高其运用英语与酒店顾客沟通的能力。本教材可供高等院校旅游及相关专业的在校生使用,也可作为旅游企事业单位从业人员加强个人英语会话水平和沟通能力的教材或读物。
本书特色包括以下几点:
实用性强。本书旨在向读者提供实用性较强的酒店英语学习内容和参考资料。编写时紧紧围绕旅游酒店中与顾客进行接触的一线部门展开。每个环节有生动地道的情景英语和丰富实用的常用语句。
内容丰富。本书中的情景会话,角色扮演以及阅读材料均取材于对国际游客进行接待的各个环节。场景灵活,突出酒店从业人员与顾客之间的互动。
突出行业特色。立足于酒店一线部门的实际场景,结合行业特征,便于从业人员与顾客进行直接、有效的沟通。
Catalogue

概论:酒店业的未来
第一部分 酒店组织
1 酒店业介绍
2 酒店结构
3 岗位职责
4 词汇备注
5 角色扮演
6 精选阅读
7 扩充阅读
第二部分 前台
前台工作简介
单元1 预订
1 对话
2 情景英语
3 实用句型
4 词汇备注
5 角色扮演
6 精选阅读
7 扩充阅读
单元2 入住
1 对话
2 情景英语
3 实用句型
4 词汇备注
5 角色扮演
6 精选阅读
7 扩充阅读
单元3 行李服务
1 对话
2 情景英语
3 实用句型
4 词汇备注
5 角色扮演
6 精选阅读
7 扩充阅读
单元4 总机
1 对话
2 情景英语
3 实用句型
4 词汇备注
5 角色扮演
6 精选阅读
7 扩充阅读
单元5 商务中心
1 对话
2 情景英语
3 实用句型
4 词汇备注
5 角色扮演
6 精选阅读
7 扩充阅读
单元6 退房
1 对话
2 情景英语
3 实用句型
4 词汇备注
5 角色扮演
6 精选阅读
7 扩充阅读
第三部分 客房
第四部分 餐饮服务
第五部分 其他
后记
Book Abstract

Another part of the job is to keep traffic moving in front of the hotel.The Hotel Central is a busy place. Many cars, buses, and taxis arrive andleave. Since it is a large vehicle, the airport bus needs special help to parkat the curb.
A vehicle is something that moves and carries passengers or freight(goods or products). Buses, trucks, automobiles, and taxis are vehicles.An airplane is an airborne vehicle. Because there is often much luggage tounload from the bus the doorman likes to make room for it at the curb infront of the hotel. If the bus can pull up to the curb, the doorman can putthe baggage right on a handcart to bring it into the hotel. If the bus unloadsthe baggage out in the street, away from the curb, the doormans workbecomes harder.
Another reason it is important to make space for the bus at the curb isthat the vehicle is so large that it can tie up (block) traffic if it parks out inthe street. Traf~c is the movement of vehicles. When traffic is tied up, orblocked, something is in the way and vehicles cannot move normally.
The doorman turns back to the guest who is getting in to the taxi. Thistourist is going shopping at a department store. A department store is a largestore that sells many different kinds of goods, of merchandise, in separateplaces, or departments. Merchandise is anything sold by a store to itscustomers (the people who buy from the store). After the woman is seatedin the taxi, the doorman turns to the taxi driver. He speaks briefly in hisown language, telling the driver where the woman wishes to go.
The doorman often tells people: "Im a doorkeeper at the hotel, but Ialso open doors to all of the city for guests who stay at the hotel.
Introduction

改革开放以来,我国酒店业发展迅速,已成为第三产业的重要组成部分。我国酒店业的发展经历了在数量上从供给短缺到供给过剩的变化,在性质上完成了从内部的接待业务向市场经营的转变。但是,与国际酒店集团相比,我国酒店的经营状况并不乐观:数量多、规模小、功能结构比较单一和雷同、单体酒店较多和集团化发展较差。
由于经济的全球化和信息化,以及我国加入WTO,酒店业将直接面对全球竞争市场,并与国际知名酒店集团展开直接竞争。从发展来看,酒店业的竞争实际上是酒店经营管理人员素质和经营理念的竞争。因此,我国酒店业只有形成自己的竞争优势,并拥有持续的竞争能力,才是酒店业发展壮大的根本出路和保证。
为此,广东旅游出版社在其品牌图书《现代饭店经营实务丛书》的基础上,深入研究了当前国内外酒店教材体系和职业培训体系,组织了北京第二外国语学院旅游管理学院、中山大学管理学院等酒店专业的学者、酒店专家以及成功的酒店管理人员对这套丛书进行了全新改版。新版的《现代酒店知识管理丛书》集中了这些专家、学者和管理人员多年的研究成果和实践经验,引入了国际最新的酒店管理理念,并结合我国酒店的实际情况,进行了编写。这套丛书基本包含了现代酒店业中所有的经营管理和操作领域的知识,能够帮助读者全面了解现代酒店的经营管理和实务运作,以提高我国酒店管理经营的专业水平。

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Brand Jingdong book
Brand Origin China

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Jingdong book