{{sellerTotalView > 1 ? __("sellers", {number: sellerTotalView}) : __("seller", {number: sellerTotalView}) }}, {{numTotalView > 1 ? __("items", {number: numTotalView}) : __("item", {number: numTotalView}) }}
free FREE

Change Your Zip Code

Inventory information and delivery speeds may vary for different locations.

Location History

{{email ? __('Got it!') : __('Restock Alert')}}

We will notify you by email when the item back in stock.

Cancel
Yami

Jingdong book

华章教材经典译丛:组织行为学精要(原书第12版)

{{buttonTypePin == 3 ? __("Scan to view more PinGo") : __("Scan to start")}}

华章教材经典译丛:组织行为学精要(原书第12版)

{{__(":people-members", {'people': item.limit_people_count})}} {{ itemCurrency }}{{ item.valid_price }} {{ itemCurrency }}{{ item.invalid_price }} {{ itemDiscount }}
Ends in
{{ itemCurrency }}{{ item.valid_price }}
{{ itemCurrency }}{{ priceFormat(item.valid_price / item.bundle_specification) }}/{{ item.unit }}
{{ itemDiscount }}
{{ itemCurrency }}{{ item.valid_price }} {{ itemCurrency }}{{ priceFormat(item.valid_price / item.bundle_specification) }}/{{ item.unit }} {{ itemCurrency }}{{ item.invalid_price }} {{itemDiscount}}
{{ itemCurrency }}{{ item.valid_price }}
Sale ends in
Sale will starts after Sale ends in
{{ getSeckillDesc(item.seckill_data) }}
{{ __( "Pay with Gift Card to get sale price: :itemCurrency:price", { 'itemCurrency' : itemCurrency, 'price' : (item.giftcard_price ? priceFormat(item.giftcard_price) : '0.00') } ) }} ({{ itemCurrency }}{{ priceFormat(item.giftcard_price / item.bundle_specification) }}/{{ item.unit }}) Details
Best before

Currently unavailable.

We don't know when or if this item will be back in stock.

Unavailable in your area.
Sold Out

Details

Full product details
Content Description

《华章教材经典译丛:组织行为学精要(原书第12版)》从个体、群体和组织系统三个层面探讨组织中人的工作行为,阐述人的内在心理和外在行为之间的关系,揭示了组织绩效与人的行为、态度之间关系的奥秘。本书均衡地涵盖了组织行为学的关键性原理,并阐述了其在实践中的具体应用,内容充实且饶有趣味,是组织行为学领域的一部经典教材。新版在内容上做了大幅更新,扩充了本领域内很多新的研究课题。
《华章教材经典译丛:组织行为学精要(原书第12版)》适用于经济管理类专业的本科生、MBA学生及教师,也可以作为研究人员以及企业经营管理者的参考书。

Catalogue

第一部分导论
第1章组织行为学入门
1.1走进组织行为学
1.2与人类直觉互补的系统性研究
1.3与组织行为学相关的学科
1.4组织行为学中几乎不存在绝对事物
1.5组织行为学面临的挑战和机会
1.6本书结构

本章小结和对管理者的启示
第二部分组织中的个体
第2章组织中的多元化
2.1多元化
2.2个体特征
2.3能力
2.4执行多元化的管理策略
本章小结和对管理者的启示

第3章态度和工作满意度
3.1态度
3.2工作满意度
本章小结和对管理者的启示

第4章情绪与心情
4.1什么是情绪与心情
4.2情绪劳动
4.3情商
4.4情绪和心情在组织行为学中的应用
本章小结和对管理者的启示

第5章人格与价值观
5.1人格
5.2价值观
5.3个体人格和价值观与工作的关系
本章小结和对管理者的启示

第6章知觉与个体决策
6.1什么是知觉
6.2对人的知觉:判断他人
6.3知觉与个体决策的关系
6.4组织中的决策
6.5决策中的组织约束
6.6决策中的道德准则与创造性
本章小结和对管理者的启示

第7章激励理论
7.1激励的定义
7.2早期的激励理论
7.3当代激励理论
本章小结和对管理者的启示

第8章激励:从概念到应用
8.1通过改变工作环境的本质激励员工
8.2员工参与
8.3利用奖酬激励员工
本章小结和对管理者的启示

第三部分组织中的群体
第9章群体行为的基本原理
9.1群体的定义和分类
9.2群体发展的几个阶段
9.3群体属性:角色、规范、地位、规模、凝聚力与多元化
9.4群体决策
本章小结和对管理者的启示

第10章理解工作团队
10.1团队为何受到人们的欢迎
10.2群体和团队之间的区别
10.3团队的种类
10.4塑造高效团队
10.5令个体具有团队精神
10.6注意!团队并不一定总能解决问题
本章小结和对管理者的启示

第11章沟通
11.1沟通过程
11.2沟通的方向性
11.3人际沟通
11.4组织沟通
11.5高效沟通的障碍
11.6对全球化的启示
本章小结和对管理者的启示

第12章领导力
12.1什么是领导
12.2特质理论
12.3行为理论
12.4权变理论
12.5领导-成员交换理论
12.6魅力型领导与变革型领导
12.7真诚领导:道德与信任
12.8领导力概念面临的挑战
本章小结和对管理者的启示

第13章权力与政治
13.1权力的定义
13.2领导力和权力的对比
13.3权力的基础
13.4权术
13.5政治:权力的运作过程
13.6政治行为的原因和结果
13.7政治行为中的道德问题
本章小结和对管理者的启示

第14章冲突与谈判
14.1冲突的定义
14.2冲突观念的变迁
14.3冲突的演变过程
14.4谈判
本章小结和对管理者的启示

第四部分组织系统
第15章组织结构原理
15.1什么是组织结构
15.2一般组织结构的设计
15.3新型组织结构设计
15.4组织结构差异的原因
15.5组织设计与员工行为
本章小结和对管理者的启示

第16章组织文化
16.1什么是组织文化
16.2组织文化的作用
16.3文化的营造和维系
16.4员工如何学习组织文化
16.5营造道德型组织文化
16.6营造积极向上的组织文化
16.7对全球化的启示
本章小结和对管理者的启示

第17章组织变革与压力管理
17.1变革的动力
17.2变革的阻力
17.3管理组织变革的方法
17.4营造适合变革的文化
17.5工作压力与压力管理
本章小结和对管理者的启示
尾声
注释

Book Abstract

7.锻烁
不断有研究证明,锻炼能够提高人们的积极心情。虽然总体上说效果并不十分明显,但对那些心情压抑的人来说效果特别突出。因此,锻炼能够帮助你得到更好的心情,但是也不会产生奇迹般的效果。
8.年龄
一项针对18~94岁人群的研究揭示,随着人们年龄渐长,消极的心情会越来越少。年长者的高度积极的心情会持续更久,而坏心情也会更快消失。从这项研究也可以推断出,情绪会随着年龄增长而变好,当我们年纪渐老时,所感受到的消极情绪会更少。
9.性别
很多人都相信女性比男性更愿意进行情绪表达。女性的情绪也更加激烈,情绪对她们的作用比男性更久,并且女性展示出积极情绪和消极情绪的频率都比男性要大,只有愤怒的情绪例外。一项研究囊括了来自37个国家的参与者,该研究充分证明男性更容易出现例如气愤等与“拥有力量”相关的情绪,而女性更容易出现悲伤与恐惧等与“缺乏力量”相关的情绪。
人们也往往将男性与女性的情绪按照刻板印象来归类,即他们的典型情绪反应是怎样的。一项研究显示,如果参与者阅读过有关情绪表达的知识材料,他们对女性情绪反应的解读是来自于纯性格上的原因(与人格相关),而对男性情绪反应的解读是来自该男性周围情境的原因。另一项研究显示,参与者能够更迅速地辨别出男性面孔上的愤怒表情与女性面孔上的快乐表情,而他们认为男性中立面孔中带有愤怒的情绪,而女性中立面孔中带有快乐的情绪。
4.2情绪劳动
每一位员工在全身心投入工作时都在消耗自己的体力和精力。但是工作也要求员工表现出情绪劳动(emotionallabor),即员工在工作中需要人际交往时表现出组织所希望的情绪。
情绪劳动的概念最早诞生于人们对服务行业的研究。航空公司希望他们的航空服务员表现得令人愉悦,我们也希望葬礼服务经理表现得十分哀伤,我们还希望医生的情绪是中立客观的。情绪劳动和每一个工作岗位都有关。你的经理至少希望你与同事交往时态度彬彬有礼而不是充满敌意。人们真正面对的挑战是,让员工在真实感到一种情绪时却表达出另外一种情绪。蛇这种不一致性被称为情绪不协调(emotionaldissonance),它的负面影响是很大的。情绪不协调与前文所提到的认知不协调有着类似之处,两者的区别是情绪不协调所关心的是感觉而非思维。在情绪不协调状态下,将挫折感、愤怒和憎恨等情绪隐藏起来最终会导致人们感到情绪疲劳乃至筋疲力尽。正是由于情绪劳动对工作绩效的影响力越来越大,我们才逐渐理解情绪在组织行为学中的重要地位。
将情绪分为真实的情绪和表面的情绪有助于我们更好地理解这一问题。真实情绪(feltemotions)是个体的真正感受,而表面情绪(displayedemotions)是在某项工作中组织要求我们所体现出的得体情绪。表面情绪是后天习得而并非自然形成的。
……

Specifications

Brand Jingdong book
Brand Origin China

Disclaimer

Product packaging, specifications and price are subject to change without notice. All information about the products on our website is provided for information purposes only. Please always read labels, warnings and directions provided with the product before use.

View Full Terms of Use
Add to favorites
{{ $isZh ? coupon.coupon_name_sub : coupon.coupon_ename_sub | formatCurrency }}
{{__("Buy Directly")}} {{ itemCurrency }}{{ item.directly_price }}
Quantity
{{ quantity }}
{{ instockMsg }}
{{ limitText }}
{{buttonTypePin == 3 ? __("Scan to view more PinGo") : __("Scan to start")}}
Sold by JD@CHINA
Ship to
{{ __("Ship to United States only") }}
Free shipping over 69
Genuine guarantee

Added to Cart

Keep Shopping

More to Consider

{{ item.brand_name }}

{{ item.item_name }}

{{ item.currency }}{{ item.market_price }}

{{ item.currency }}{{ item.unit_price }}

{{ item.currency }}{{ item.unit_price }}

Coupons

{{ coupon.coupon_name_new | formatCurrency }}
Clip Clipped Over
{{ getCouponDescStr(coupon) }}
{{ coupon.use_time_desc }}
Expires soon {{ formatTime(coupon.use_end_time) }}

Share this item with friends

Cancel

Yami Gift Card

Get this exclusive deal when paying with gift card

Terms and Conditions

Gift card deals are special offers for selected products;

The gift card deals will automatically be activated if a customer uses gift card balance at check out and the balance is sufficient to pay for the total price of the shopping cart products with gift card deals;

You will not be able to activate the gift card deals if you choose other payment methods besides gift card. The products will be purchased at their normal prices;

If your account balance is not enough to pay for the products with gift card deals, you can choose to reload your gift card balance by clicking on the Reload button at either shopping cart page or check out page;

Products that have gift card deals can be recognized by a special symbol showing 'GC Deal';

For any additional questions or concerns, please contact our customer service;

Yamibuy reserves the right of final interpretation.

Sold by Yami

Service Guarantee

Yami Free Shipping over $49
Yami Easy Returns
Yami Ships from United States

Shipping

  • United States

    Standard Shipping is $5.99 (Excluding Alaska & Hawaii). Free on orders of $49 or more.

    Local Express is $5.99 (Available in Parts of CA, NJ, MA & PA). Free on orders of $49 or more.

    2-Day Express (Includes Alaska & Hawaii) starts at $19.99.

Return Policy

Yami is committed to provide our customers with a peace of mind when purchasing from us. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues; To ensure that every customer receives safe and high-quality products, we do not provide refunds or returns for beauty products once they have been opened or used, except in the case of quality issues; Some products may have different policies or requirements associated with them, please see below for products under special categories, or contact Yami Customer Service for further assistance).
Thank you for your understanding and support.

Learn More

Sold by Yami

Terms and Conditions of Yami E-Gift Card

If you choose “Redeem automatically” as your delivery method, your gift card balance will be reload automatically after your order has been processed successfully;

If you choose “Send to Email”as your delivery method, the card number and CVV will be sent to the email address automatically;

Any user can use the card number and CVV to redeem the gift card, please keep your gift card information safely. If you have any trouble receiving email, please contact Yami customer service;

Yami gift card can be used to purchase both Yami owned or Marketplace products;

Yami gift card will never expire;

Yami gift card balance does not have to be used up at once;

All rights reserved by Yami.

Return Policy

Gift card that has already been consumed is non-refundable.

Sold by JD@CHINA

Service Guarantee

Yami Free Shipping over $49
Yami Easy Returns
Yami Ships from United States

Shipping

  • United States

    Standard Shipping is $5.99 (Excluding Alaska & Hawaii). Free on orders of $49 or more.

    Local Express is $5.99 (Available in Parts of CA, NJ, MA & PA). Free on orders of $49 or more.

    2-Day Express (Includes Alaska & Hawaii) starts at $19.99.

Return Policy

You may return product within 30 days upon receiving the product. Items returned must be new in it's original packing, including the original invoice for the purchase. Customer return product at their own expense.

Sold by JD@CHINA

Service Guarantee

Yami Cross-store Free Shipping over $69
Yami 30-days Return

Yami-China FC

Yami has a consolidation warehouse in China which collects multiple sellers’ packages and combines to one order. Our Yami consolidation warehouse will directly ship the packages to your door. Cross-store free shipping over $69.

Return Policy

You may return products within 30 days upon receiving the products. Sellers take responsibilities for any wrong shipment or missing items. Packing needs to be unopened for any other than quality issues return. We promise to pack carefully, but because goods are taking long journey to destinations, simple damages to packaging may occur. Any damages not causing internal goods quality problems are not allowed to return. If you open the package and any quality problem is found, please contact customer service within three days after receipt of goods.

Shipping Information

Yami Consolidation Service Shipping Fee $9.99(Free shipping over $69)

Sellers in China will ship their orders within 1-2 business days once the order is placed. Packages are sent to our consolidation warehouse in China and combined there. Our Yami consolidation warehouse will directly ship the packages to you via UPS. The average time for UPS to ship from China to the United States is about 10 working days and it can be traced using the tracking number. Due to the pandemic, the delivery time may be delayed by about 5 days. The package needs to be signed by the guest. If the receipt is not signed, the customer shall bear the risk of loss of the package.

Sold by JD@CHINA

Service Guarantee

Free shipping over 69
Genuine guarantee

Shipping

Yami Consolidated Shipping $9.99(Free shipping over $69)


Seller will ship the orders within 1-2 business days. The logistics time limit is expected to be 7-15 working days. In case of customs clearance, the delivery time will be extended by 3-7 days. The final receipt date is subject to the information of the postal company.

Yami Points information

All items are excluding from any promotion or points events on Yamibuy.com

Return Policy

You may return product within 30 days upon receiving the product. Items returned must be new in it's original packing, including the original invoice for the purchase. Customer return product at their own expense.

Yami

Download the Yami App

Back Top

Recommended for You

About the brand

Jingdong book

为您推荐

Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折

Reviews{{'('+ commentList.posts_count + ')'}}

Have your say. Be the first to help other guests.

Write a review
{{ totalRating }} Write a review
  • {{i}} star

    {{i}} stars

    {{ parseInt(commentRatingList[i]) }}%

Yami Yami
{{ comment.user_name }}

{{ showTranslate(comment) }}Show Less

{{ strLimit(comment,800) }}Show more

Show Original

{{ comment.content }}

Yami
Show All

{{ formatTime(comment.in_dtm) }} VERIFIED PURCHASE {{groupData}}

{{ comment.likes_count }} {{ comment.likes_count }} {{ comment.reply_count }} {{comment.in_user==uid ? __('Delete') : __('Report')}}
Yami Yami
{{ comment.user_name }}

{{ showTranslate(comment) }}Show Less

{{ strLimit(comment,800) }}Show more

Show Original

{{ comment.content }}

Yami
Show All

{{ formatTime(comment.in_dtm) }} VERIFIED PURCHASE {{groupData}}

{{ comment.likes_count }} {{ comment.likes_count }} {{ comment.reply_count }} {{comment.in_user==uid ? __('Delete') : __('Report')}}

No related comment~

Review

Yami Yami

{{ showTranslate(commentDetails) }}Show Less

{{ strLimit(commentDetails,800) }}Show more

Show Original

{{ commentDetails.content }}

Yami
Show All

{{ formatTime(commentDetails.in_dtm) }} VERIFIED PURCHASE {{groupData}}

{{ commentDetails.likes_count }} {{ commentDetails.likes_count }} {{ commentDetails.reply_count }} {{commentDetails.in_user==uid ? __('Delete') : __('Report')}}

Please write at least one word

Comments{{'(' + replyList.length + ')'}}

Yami Yami

{{ showTranslate(reply) }}Show Less

{{ strLimit(reply,800) }}Show more

Show Original

{{ reply.reply_content }}

{{ formatTime(reply.reply_in_dtm) }}

{{ reply.reply_likes_count }} {{ reply.reply_likes_count }} {{ reply.reply_reply_count }} {{reply.reply_in_user==uid ? __('Delete') : __('Report')}}

Please write at least one word

Cancel

That’s all the comments so far!

Write a review
How would you rate this item?

Please add your comment.

  • A nice nickname will make your comments more popular!
  • The nickname in your account will be changed to the same as here.
Thanks for your review
Our community rely on great reviews like yours to find the best of Asia.

Report

If you find this content inappropriate and think it should be removed from the Yami.com site, let us know please.

Cancel

Are you sure to delete your review?

Cancel

You’ve Recently Viewed

About the brand

Jingdong book