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管理学精选教材译丛·管理学:技能与应用(第13版)

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管理学精选教材译丛·管理学:技能与应用(第13版)

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《管理学精选教材译丛·管理学:技能与应用(第13版)》全书主要从计划技能、组织和人员配备技能、领导技能和控制技能等方面,以精练、直接、通俗易懂的方式阐述了管理学的基本原理和概念。
每章配有大量的案例分析、技能构建练习,非常适合中国学生阅读和教师教学需要,且免费向教师提供丰富的教辅资源。
《管理学精选教材译丛·管理学:技能与应用(第13版)》既适合用作管理学专业本科生、研究生管理学课程的教材,同时也可作为企业管理者的参考读物。
Author Description

莱斯利·W.鲁(Leslie W. Rue),美国佐治亚州立大学罗宾斯商学院管理学教授,Carl R. Zwerner家族企业教授席位获得者。Rue博士曾任职于印第安纳大学商学院,出任美国五角大楼军事管理系统支持机构数据程序项目官员,Delta航空公司工程师。此外,他还为众多的私人组织和官方组织做过计划、组织和战略方面的咨询和培训工作。Rue博士在学术和商业杂志上发表了五十余篇文章、案例和研究论文;并参与了大量的管理学领域教材的编写工作,有些教材已经多次再版。

劳埃德·L.拜厄斯(Lloyd L.Byars),美国佐治亚州立大学博士,佐治亚理工学院工学学士和工业管理科学硕士。曾任教于佐治亚州立大学、Clark Atlanta大学,现任佐治亚理工学院管理学院管理学教授。Byars博士在核心专业杂志上发表了多篇文章,出版了四本大学教材,并担任Journal of Systems Management,Journal of Management Case Studies的编委。Byars博士为许多组织做过培训和咨询工作,其中包括杜克电力、卡夫食品等多家公司。他还是美国联邦仲裁服务局和美国仲裁协会认证的劳工仲裁员。

刘松柏,奥地利维也纳经济大学博士,北京师范大学经济与工商管理学院教授、博士生导师,美国提芬大学商学院客座教授,澳门城市大学管理学院客座教授、博士生导师。曾任北京师范大学图书馆馆长、北京师范大学教学指导委员会委员、经济与工商管理学院副院长、北京师范大学MBA教育中心主任等职,多次获得北京师范大学优秀教学院长奖和优秀教育教学奖。主要研究领域为管理学、国际管理、管理咨询、变革管理、战略管理和区域经济。在中国、德国和奥地利出版中英文专著、译著及教材多部,承担国内外各类研究项目三十余项。
Catalogue

第1篇 管理学基础
第1章 多工作场所下的管理
1.1 本章引言
1.2 什么是管理
1.3 管理层次
1.4 管理过程
1.5 管理学原理
1.6 管理者环境变化的性质
1.7 企业家精神与管理
1.8 小企业的重要性
1.9 新信息时代的挑战
1.10 本书结构
第2章 管理学的发展
2.1 本章引言
2.2 美国的工业革命
2.3 工业领袖
2.4 科学管理理论和弗雷德里克·W.泰罗
2.5 法约尔的管理理论
2.6 管理学理论的成形期
2.7 人际关系的推动力
2.8 人际关系研究的早期代表
2.9 职业经理人
2.10 管理风格的改变
2.11 管理过程学派
2.12 其他学派
2.13 系统理论
2.14 权变理论
2.15 日本的管理运动和Z理论
2.16 追求卓越
2.17 注重质量
2.18 国际运动和全球运动
2.19 21世纪的管理
2.20 结论
第3章 沟通技能开发
3.1 本章引言
3.2 作为管理技能的沟通
3.3 人际沟通
3.4 学会沟通
3.5 书面沟通
3.6 口头沟通
3.7 选择最好的沟通方式
3.8 组织沟通
3.9 国际商务活动中的沟通
第4章 决策技能
4.1 本章引言
4.2 决策与解决问题
4.3 程序化决策和非程序化决策
4.4 直觉决策方法
4.5 理性决策方法
4.6 决策者环境
4.7 决策条件
4.8 决策时机
4.9 价值观和道德观在决策中的作用
4.10 参与决策
4.11 有效决策的障碍
4.12 创造性决策
4.13 利用计算机和管理信息系统进行决策

第2篇 当代热点问题
第5章 管理的道德、社会和法律责任
5.1 本章引言
5.2 道德准则
5.3 道德行为
5.4 与企业道德有关的法律
5.5 道德标准和文化
5.6 社会责任
5.7 社会责任的衡量
5.8 法律责任
5.9 公司法
5.10 税法
5.11 知识产权法
5.12 消费者权益保护法
5.13 商法
5.14 执照法和土地分区法
第6章 国际商务
6.1 本章引言
6.2 绝对优势
6.3 比较优势
6.4 出口和进口
6.5 贸易保护主义
6.6 全球经济的出现
6.7 在全球做生意

第3篇 计划和组织技能
第7章 计划工作与战略管理基础
7.1 本章引言
7.2 计划过程
7.3 战略
7.4 战略管理过程
第8章 组织工作
8.1 本章引言
8.2 组织工作的原因
8.3 劳动分工
8.4 权力、职权和职责
8.5 职权的基本原则
8.6 集权和分权
8.7 授权
第9章 组织结构
9.1 本章引言
9.2 组织成长的各阶段
9.3 组织图
9.4 影响组织结构的因素
9.5 影响组织结构变化的因素
9.6 权变方法
9.7 部门的划分
9.8 组织结构的类型
……

第4篇 人员配置技能
第5篇 领导工作技能
第6篇 控制工作技能
第7篇 运营管理
Book Abstract

3.讨论工业领袖在现代组织发展中所起的重要作用。诸如约翰.D.洛克菲勒、詹姆斯.B.杜克、安德鲁·卡耐基和科尼利厄斯·范德比尔特这样的工业领袖创建了大型公司。他们在全国范围内引入了销售和营销方法。这些巨头公司的发展规模和它们占据的统治地位,使得企业和政府之间的关系发生了永久变化。政府通过法律法规监管公司控制贸易的行为。
4.界定科学管理的含义,并概述弗雷德里克.W.泰罗及同代人对管理学发展所起的作用。科学管理理论是一种有关使用人力投入的哲学。它寻求通过减少经营层的浪费和低效,用最少的投入获取最大的产出。弗雷德里克.W.泰罗是科学管理理论的主要代表人物,他通过著书及咨询工作使科学管理理论得到推广和普及。泰罗的追随者们通过他们的努力使泰罗的哲学得以普及。其中最著名的是卡尔·巴斯、莫里斯·库克、亨利·甘特以及弗兰克和莉莲·吉尔布雷思夫妇。
5.总结亨利·法约尔对现代管理学的贡献。亨利·法约尔做出过很多贡献,但最大的贡献是他阐述了管理学原理和要素。法约尔提出的14条管理原则至今还有其运用价值,他提出的五种管理要素与当今的管理职能非常相似。
6.讨论管理学中的人际关系思想,特别是霍桑实验的作用。经济大萧条后,对员工以及他们需求的理解成为关注的重点。开始于1924年结束于1932年的霍桑实验,把重点放在对人际关系,特别是对劳动的心理学和社会心理学方面的研究上。玛丽亚·帕克·福莱特也对推广人际关系理论做出了贡献。
7.弄清管理过程理论学派、“管理理论丛林”、系统理论和权变理论的含义。管理过程理论产生于20世纪40年代末到50年代末之间。此间,管理思想关注于辨别和提炼管理过程的各个职能或组成部分。首次由哈罗德·孔茨清晰地提出的管理理论丛林,涉及20世纪50年代末到60年代初的各种不同的管理学理论和方法。系统理论试图整合不同的管理理论。它是一种对管理任务的思考方式,提供一种对内外部环境因素进行整合的框架。管理的权变理论是指不同情景和不同环境需要不同的管理方式,认为不存在适合于任何环境的最佳方法。
8.比较美国的企业组织、日本的企业组织和Z理论组织的主要不同点。总的来看,美国的企业组织强调个体责任,而日本的企业组织注重群体决策、缓慢的评价和晋升过程,以及对员工的全面关怀。Z理论试图整合美国人强调的个体责任和日本人注重的群体决策与群体责任。图2-1概括了各种不同企业组织的基本要点。
9.概述彼得斯和沃特曼归纳的卓越企业的八大特征。彼得斯和沃特曼在《追求卓越》中确定了卓越公司的八大特征。总的来看,这八大特征强调的是现场工作的价值、创造性思维、顾客至上和人性化对待员工的需要。
10.说明近年来强调国际管理的原因。很多美国公司已经转向了国际领域以便开拓新的市场和增加利润。即使那些没有国际业务的公司也经常受到其他国家进出口的影响。现今几乎所有的公司都在一定程度上受到国际管理方面的影响。
……

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