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Jingdong book

员工关系管理/新编21世纪人力资源管理系列教材

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Jingdong book

员工关系管理/新编21世纪人力资源管理系列教材

Name: 员工关系管理/新编21世纪人力资源管理系列教材
Brand: Jingdong book
SKU: 3101000641
Price: 30.92 USD
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Content Description

员工关系管理是企业人力资源管理的一项基本职能，近年来日益受到学术界和企业界的重视。但市场上相关书籍不多，《员工关系管理/新编21世纪人力资源管理系列教材》旨在满足读者学习和了解员工关系管理知识的需要。

《员工关系管理/新编21世纪人力资源管理系列教材》是一本既关注理论前沿，又符合实践发展，并反映我国企业人力资源管理特色的员工关系管理教材。全书体系完整，内容充实，共分17章，从多个方面阐述了员工关系管理的相关内容，包括员工劳动合同管理，员工离职、员工辞退、裁员管理，员工纪律，员工参与和沟通，劳动争议处理，员工安全管理，员工压力管理，员工满意度，非正式雇用员工关系管理，多元化员工关系管理等。

此外，《员工关系管理/新编21世纪人力资源管理系列教材》收录了大量企业案例和资料，方便读者加深对员工关系管理的认识，更好地处理实际管理问题。

《员工关系管理/新编21世纪人力资源管理系列教材》适合用作高校人力资源管理、社会保障及相关专业的本科生、研究生教材，也适合从事相关工作的在职人员学习参考。

Author Description

李新建，经济学博士。南开大学商学院人力资源管理系教授，博士生导师。主要研究领域：组织与人力资源管理变革、员工报酬管理与激励、员工关系管理等。主持国家自然科学基金、国家社会科学基金、教育部人文社科基金等项目以及多项企业横向课题。编写多部人力资源管理教材，公开发表30余篇学术论文。

孙美佳，管理学博士。中共上海市委党校（上海行政学院）现代人力资源测评研究中心讲师。主要研究领域：战略人力资源管理、人力资源开发与管理、组织行为学、社会性别研究等。参与或主持多项国家级、省部级和企业横向课题，公开发表近10篇学术论文。

Catalogue

第1章绪论
第1节员工关系管理的内涵、目标与角色定位
第2节员工关系管理的职能体系构建
第3节员工关系管理的发展脉络与演变趋势

第2章员工关系管理环境及其变化
第1节员工关系管理的外部环境因素
第2节员工关系管理的内部环境因素
第3节我国员工关系管理环境变化及其影响差异

第3章员工关系的确立与劳动合同管理
第1节劳动关系的确立与劳动合同
第2节劳动合同的订立和续订
第3节劳动合同的变更、终止和解除

第4章员工离职与主动离职管理
第1节员工离职的内涵、类别与影响
第2节员工离职率与离职成本测量
第3节员工主动离职的理论解释
第4节员工主动离职的防范对策与管理流程

第5章员工解聘与裁员管理
第1节解聘及其员工关系管理
第2节裁员及其员工关系管理
第3节解聘和裁员中的员工关系协调策略

第6章员工纪律、惩戒及不良行为管理
第1节员工纪律管理
第2节员工违纪行为的惩戒管理
第3节 “问题员工”管理与员工不良行为防范
第7章员工参与及其管理
第1节员工参与概述
第2节员工民主参与的形式与典型模式
第3节员工参与管理的形式与典型模式

第8章员工关系中的沟通管理
第1节员工沟通管理概述
第2节沟通的意义及对员工关系管理的作用
第3节员工关系沟通的渠道、网络与实现方式
第4节员工关系管理中的沟通障碍与处理

第9章员工抱怨、申诉与劳动争议处理
第1节员工抱怨管理
第2节员工申诉管理
第3节劳动争议处理

第10章员工安全管理
第1节员工安全管理概述
第2节员工安全管理的法制化与制度化
第3节企业员工安全管理体系与方案

第11章员工健康管理
第1节员工健康管理概述
第2节职业病及其防治
第3节心理健康管理与心理疾病防治

第12章员工压力管理
第1节压力的内涵、产生与影响
第2节员工压力的来源及影响因素
第3节员工压力管理的组织对策
第4节不同员工群体的压力源及其压力管理

第13章员工援助计划
第1节员工援助计划概述
第2节员工援助计划的内容与运作
第3节员工援助计划方案的设计与实施

第14章员工工作—家庭平衡计划
第1节员工工作—家庭平衡概述
第2节员工工作—家庭冲突及其表现
第3节员工工作—家庭平衡策略与计划

第15章员工满意度调查与分析
第1节员工满意度及管理概述
第2节员工满意度调查
第3节员工满意度调查的实施与应用

第16章非正式雇佣员工关系管理
第1节非正式雇佣及员工管理概述
第2节非正式雇佣的员工关系问题及成因
第3节劳务派遣员工关系管理

第17章员工多元化及多样化员工关系管理
第1节员工多元化的内涵、机制及其影响
第2节基于性别差异的多元化员工关系管理
第3节基于代际差异的多元化员工关系管理

Introduction

怎样去写一本既关注理论前沿，又符合实践发展和反映我国企业人力资源管理特色的员工关系管理教材，这对本书作者是一个极大的挑战。我们已经为人力资源管理专业的本科生开设了几轮“员工关系管理”的专业选修课程，积累了一些教学经验；在与企业的交流中，也得到了很多启发和写作动力，并尽可能地参考了国内外一些教材和研究成果。但是由于我们对该领域仍涉猎不深，水平和能力有限，加之编著此书更多的是出于教学压力，而非研究积累和学术兴趣，因此，书中肯定有很多错误和疏漏之处，敬请读者批评指正。本书共分17章，第1～2章介绍员工关系管理概述和员工关系管理的环境；第3～5章以员工与企业劳动合同关系的建立和解除为基本框架，涉及员工劳动合同管理、员工离职管理、员工辞退、裁员管理；第6章为员工纪律与惩戒管理；第7～8章为员工参与和员工关系中的沟通管理；第9章为员工抱怨、申诉与劳动争议处理；第10～11章为员工安全和健康管理；第12～14章为员工压力管理、员工援助计划和家庭—工作平衡计划；第15章为员工满意度的调查与分析；第16章为非正式雇佣员工关系管理；第17章为员工多元化及多元化员工关系管理。

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