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公用事业管理:面对21世纪的挑战/公共行政与公共管理经典译丛·经典教材系列

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公用事业管理:面对21世纪的挑战/公共行政与公共管理经典译丛·经典教材系列

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该书以美国的公用事业管理实践为背景,着重分析了电力、燃气、供水和污水处理等公用产业在政策,道德和监管等方面所面临的挑战.并从公用事业的规划。管理和领导、价格和费率、营销、信息、财务和会计、人力资源以及公司治理等方面进行了具体分析。书中既有历史回顾,又着眼于现实困境;既有理论解释,又有案例分析,对子公用事业管理的工作者和研究者来说,这是一部难得的理解公用事业管理的教科书。
Content Description

这本引人入胜的著作介绍了投资者所有的和公众所有的公用产业的经理和管理者们当前所面临的问题和挑战,它涉及公用产业三个部门的管理问题:电力、天然气以及供水和污水处理系统。
在《公用事业管理:面对21世纪的挑战》的第一编,作者简要回顾了公用产业的发展历程,审视了相关的政策问题,并讨论了管理的伦理学。作者接着在第二编考察了下列组织职能所面临的一些重大挑战:管理与领导、计划、市场营销、财务、信息技术、公司治理以及人力资源。在《公用事业管理:面对21世纪的挑战》的最后一编,作者逐一分析了公用产业的三个部门所面临的具体问题。
《公用事业管理:面对21世纪的挑战》对公用事业管理者在新世纪所面临的各种问题的探讨深入浅出、全面细致,它将为工商管理学和经济学的研究者.公用事业的工作者以及地方公用事业的监管者从整体上了解该领域提供有益的帮助。
Author Description

戴维·E·麦克纳博(David E.McNabb),是美国太平洋路德教会大学工商管理学教授,并曾在拉脱维亚位于里加的斯德哥尔摩经济学院做过访问学者。他在加州富勒顿学院获得语言艺术和市场营销学学士学位.在华盛顿大学获得劝导性沟通学硕士学位,在俄勒冈州立大学获得博士学位,并曾在华盛顿大学和亚利桑那州的雷鸟研究院完成博士后研究。除本书外,他还曾出版《公共行政与非营利管理的研究方法:定量与定性的路径》(2002)、《政治科学的研究方法:定量与定性的方法》(2004)、《公共部门的知识管理:政府创新蓝图》(2006)、《政府的新面孔:公共管理者如何锻造新的治理方法》(2009),并计划出版《公共管理的案例研究》(2010)。他的第一本著作《公共行政与非营利管理的研究方法:定量与定性的路径》于2004年获得教育促进和支持理事会颁发的“杰出学术出版奖”,他也于该年被写入美国名人录。
Comments

麦克纳博教授对公用事业管理在21世纪所面临的挑战做出了精彩的综述,他对于不同类型的公用事业的演进,变化和面临的挑战所做出的描述是很有见地的。该书的独特价值在子:作者在这本书中浓缩了对公用事业管理多种职责的分析——包括人力资源、信息服务和战略规划。我高度评价并推荐此书。
——美国华盛顿公用事业和交通委员会 杰弗瑞·肖曼
该书以美国的公用事业管理实践为背景,着重分析了电力、燃气、供水和污水处理等公用产业在政策,道德和监管等方面所面临的挑战.并从公用事业的规划。管理和领导、价格和费率、营销、信息、财务和会计、人力资源以及公司治理等方面进行了具体分析。书中既有历史回顾,又着眼于现实困境;既有理论解释,又有案例分析,对子公用事业管理的工作者和研究者来说,这是一部难得的理解公用事业管理的教科书。
——本书译者
Catalogue

第一编 公用事业管理的基本问题
第1章 充满挑战与冲突的公用事业
第2章 公用事业面临的政策挑战
第3章 公用事业道德的挑战
第4章 公用事业监管的挑战

第二编 公用事业管理的各项挑战
第5章 迎接公用事业规划的挑战
第6章 公用事业管理和领导的挑战
第7章 公用事业确定价格和费率的挑战
第8章 公用事业营销的挑战
第9章 公用事业管理者面临的信息挑战
第10章 公用事业财务与会计的各种挑战
第11章 公用事业人力资源管理的各种挑战
第12章 公用事业治理的各种挑战

第三编 公用事业系统的挑战
第13章 电力产业中的挑战
第14章 天然气产业中的挑战
第15章 供水与污水处理产业中的挑战
第16章 公用产业管理者面临的未来挑战
参考文献
索引*
译后记
Book Abstract

客户们被告知,根据他们所住的区域,有哪些水、电、气组织会向他们提供服务,以及他们要为这种服务付多少钱。
美国公用事业服务体制采取了三种主要的所有制形式:私有制(后面称为“投资者所有制”)、公有制(通常是市政所有)和合作所有制。大多数供水和卫生服务都采取了市政所有制(municipal ownership)的形式,而煤气和天然气系统、电信系统以及电力能源网络,包括动力和街道照明,倾向于由私人个人或公司来建设,尽管在一些城市中,特别是在西部和中西部以北,所有公用事业都一律采用市政所有制。第三种组织形式——合作所有制(cooperative ownership)——出现于一些小的市场,由于利润微薄,很难吸引商家的兴趣,地方政府又缺乏财政能力或规模来保证市政所有制。合作所有制现在仍然存在,但主要是在那些小型供水和卫生系统中。
公用企业的董事们和经理们对下述这样的事项通过秘密会议作出决定:(1)所有制的形式(控股公司或子公司);(2)出售证券的数量、种类和时机;(3)如何做出服务(即是自己做出还是购买后再出售);(4)是否以及何时建造新的设施;(5)如果需要新的生产能力,应当将其设置在什么地方;(6)新的传输线、管道和配送网络设施的类型和坐落地点;(7)对每一类型的客户应当收取多少费用.这些几乎不存在什么竞争,因为政策制定者认为,在同一服务区域建立重合的系统是没有效率的。既没有州公用事业委员会也没有公众听证会来提供监察服务。
根据联邦储备银行经济学家理查德·马顿(Richard Mattoon,2002)的观点,有充分的理由来维持这种结构。一般来说,公用事业一直是一个资本密集型的产业。勘探、钻取、泵出和储存天然气需要大量资金,修建水库、水处理厂、导水管和输送管线需要大量资金;建造发电厂、输电线路、街道的交通和照明系统也需要大量资金。一旦配送网络建立起来并开始运行,对它们的适当维护也需要很高的成本。公用事业的基础设施是昂贵的,需要长期的投资。为了满足它们的强制性要求,以便在它们运行的区域内提供及时和周到的服务,就需要保证公用企业有能力分期偿付它们长期的大额投资。
Introduction

在当今社会,政府行政体系与市场体系成为控制社会、影响社会的最大的两股力量。理论研究和实践经验表明,政府公共行政与公共管理体系在创造和提升国家竞争优势方面具有不可替代的作用。一个民主的、负责任的、有能力的、高效率的、透明的政府行政管理体系,无论是对经济的发展还是对整个社会的可持续发展都是不可缺少的。
公共行政与公共管理作为一门学科,诞生于20世纪初发达的资本主义国家,现已有上百年的历史。在中国,公共行政与公共管理仍是一个正在发展中的新兴学科。公共行政和公共管理的教育也处在探索和发展阶段。因此,广大教师、学生、公务员急需贴近实践、具有实际操作性、能系统培养学生思考和解决实际问题能力的教材。我国公共行政与公共管理科学研究和教育的发展与繁荣,固然取决于多方面的努力,但一个重要的方面在于我们要以开放的态度,了解、研究、学习和借鉴国外发达国家研究和实践的成果;另一方面,我国正在进行大规模的政府行政改革,致力于建立与社会主义市场经济相适应的公共行政与公共管理体制,这同样需要了解、学习和借鉴发达国家在公共行政与公共管理方面的经验和教训。因此无论从我国公共行政与公共管理的教育发展和学科建设的需要,还是从我国政府改革的实践层面,全面系统地引进公共行政与公共管理经典著作都是时代赋予我们的职责。
出于上述几方面的考虑,我们组织翻译出版了这套《公共行政与公共管理经典译丛》。为了较为全面、系统地反映当代公共行政与公共管理理论与实践的发展,本套丛书分为四个系列:(1)经典教材系列。引进这一系列图书的主要目的是适应国内公共行政与公共管理教育对教学参考及资料的需求。这个系列所选教材,内容全面系统、简明通俗,涵盖了公共行政与公共管理的主要知识领域,内容涉及公共行政与公共管理的一般理论、公共组织理论与管理、公共政策、公共财政与预算、公共部门人力资源管理、公共行政的伦理学等。这些教材都是国外大学通用的公共行政与公共管理教科书,多次再版,其作者皆为该领域最著名的教授,他们在自己的研究领域多次获奖,享有极高的声誉。

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