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Jingdong book

组织行为学(英文版·原书第5版)

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《组织行为学(英文版·原书第5版)》是全球范围内140多位学者和教师在过去3年间共同努力的结晶,他们持续不断地检索文献和反复推敲促成了日臻完善的教材体系和内容。本书涵盖了组织行为学领域传统的基础内容,如社会认知、激励理论、工作团队、领导行为、组织文化、组织变革等,也引进了众多刚刚出现甚至正在形成的概念和理论,如心理契约、情绪智力、高阶教练、工作狂、价值探索、受雇能力等。本书设计了很多案例,同时,大量的小组练习有助于读者更好地将概念应用于管理实践。
本教材适于人力资源管理专业的本科生使用,也可作为人力资源领域从业人员的参考用书。

Catalogue

出版说明
导读
作者简介
前言
致谢
术语表
第一部分 导论
第1章 组织行为学导论
1.1 组织行为学领域
1.2 关于组织效能的观点
1.3 个体行为的类型
1.4 当今世界组织面临的挑战
1.5 组织行为学知识的根基
本章小结
关键术语
思考题
案例分析1.1 Jersey Dairies公司
案例分析1.2 在家里工作-更详细的说明
小组练习1.1 人力跳棋
课堂练习1.1 判断组织利益相关者
自我评估1.1 这些都合理吗
自我评估1.2 远程办公适合你吗
第二部分 个人行为以及进程
第2章 个体行为、人格和价值观
2.1 个体行为与业绩的MARS模型
2.2 组织里的人格
2.3 自我概念:组织行为中的"我"
2.4 工作环境的价值观
2.5 跨文化价值观
本章小结
关键术语
思考题
案例分析2.1 SK电信在等级社会中走向平等主义
案例分析2.2 催文书也可以很有趣
案例分析2.3 商业道德问题
课堂练习2.1 测试你的人格知识
小组练习2.1 比较文化价值观
小组练习2.2 道德困境的片断
自我评估2.1 你属于内向性还是外向性
自我评估2.2 你的显性价值观是什么
自我评估2.3 个人主义-集体主义量表
自我评估2.4 评估你的控制点
自我评估2.5 确定你的一般自我效能
第3章 组织中的知觉和学习
3.1 知觉的过程
3.2 社会身份和刻板印象
3.3 归因理论
3.4 自我实现预言
3.5 其他知觉偏差
3.6 组织中的学习
3.7 从个人学习到组织学习
本章小结
关键术语
思考题
案例分析3.1 HY牛奶有限公司
案例分析3.2 失败是怎么孕育成功的
课堂练习3.1 学习练习
课堂练习3.2 公司年度报告里的刻板印象
自我评估3.1 你需要什么程度的知觉结构
自我评估3.2 评估你的知觉接收能力(认知同理心)
自我评估3.3 评估你的情感同理心
第4章 工作场所中的情绪、态度和压力
4.1 工作场所中的情绪
4.2 情绪智力
4.3 工作满意度
4.4 组织承诺
4.5 与工作相关的压力及其管理
本章小结
关键术语
思考题
案例分析4.1 控制情绪的云霄飞车
案例分析4.2 来自压力战争的快讯
课堂练习4.1 优势训练
小组练习4.1 按照情绪劳动对工作排序
小组练习4.2 怯场
自我评估4.1 学校承诺量表
自我评估4.2 心情倾向测量
自我评估4.3 工作狂风险测试
自我评估4.4 压力感测试
自我评估4.5 压力处理偏好测试
第5章 员工激励的基础
5.1 员工敬业度
5.2 员工驱动力和需要
5.3 激励的期望理论
5.4 目标设定和反馈
5.5 组织公平
本章小结
关键术语
思考题
案例分析5.1 Vêtements Ltée
案例分析5.2 财务紧张时的员工激励
课堂练习5.1 需要排序练习
小组练习5.1 反馈问题
自我评估5.1 需要强度问卷
自我评估5.2 测试你的成长性需要强度
自我评估5.3 你的公平敏感性
第6章 绩效实践
6.1 金钱在工作中的意义
6.2 财务奖励实践
6.3 工作设计实践
6.4 授权实践
6.5 自我领导实践
本章小结
关键术语
思考题
案例分析6.1 丽晶大酒店
案例分析6.2 如何使网虫微笑
小组练习6.1 学生工作被丰富化了吗
自我评估6.1 你的金钱观如何
自我评估6.2 评估你的自我领导
自我评估6.3 学生授权量表
第7章 决策和创新
7.1 决策的理性选择范式
7.2 识别问题和机遇
7.3 评估与选择备选方案
7.4 执行决策
7.5 评估决策后果
7.6 创新
本章小结
关键术语
思考题
案例分析7.1 员工参与案例
案例分析7.2 宝洁的设计思维
小组练习7.1 我们在哪里
小组练习7.2 冬季生存练习
课堂练习7.1 蹦蹦跳跳的橘子
课堂练习7.2 创新的大脑破坏者
自我评估7.1 测量你的创新个性
自我评估7.2 测试你的创新板凳长度
自我评估7.3 决策风格清单
第三部分 团 队 进 程
第8章 团队动力
8.1 团队和非正式群体
8.2 团队效力模型
8.3 团队设计要素
8.4 团队发展过程
8.5 自我管理团队
本章小结
关键术语
思考题
案例分析8.1 船舶公司的会计团队
案例分析8.2 友善的团队建设
案例分析8.3 美国希捷公司的士气之歌
小组练习8.1 团队搭建高楼
自我评估8.1 你倾向于什么团队角色
自我评估8.2 你是一个适合团队合作的人吗
自我评估8.3 你的可信度有多高
第9章 团队与组织内的沟通
9.1 沟通的重要性
9.2 沟通模型
9.3 沟通渠道
9.4 选择最好的沟通渠道
9.5 沟通障碍(噪声)
9.6 跨文化和跨性别沟通
9.7 改善人际间的沟通
9.8 通过小道消息进行沟通
本章小结
关键术语
思考题
案例分析9.1 与20世纪年轻一代的沟通
案例分析9.2 所有这些都是关于面对面的沟通
小组练习9.1 关于博客的分析
小组练习9.2 积极倾听的练习
小组练习9.3 跨文化沟通知识竞赛
自我评估9.1 积极倾听技巧的清单
第10章 工作场所中的权力与影响力
10.1 权力的含义
10.2 组织中的权力来源
10.3 权力的权变因素
10.4 影响他人
10.5 影响策略和组织政治
本章小结
关键术语
思考题
案例分析10.1 世通的起伏
案例分析10.2 罗恩达·克拉克:掌管史密斯基金会
案例分析10.3 重组牛津
小组练习10.1 预算审议
自我评估10.1 马基雅维利主义的程度
自我评估10.2 对政治的认同度
第11章 工作场所中的冲突与谈判
11.1 冲突是好的还是坏的
11.2 冲突过程模型
11.3 组织中的冲突结构来源
11.4 冲突解决的结构性方法
11.5 通过谈判解决冲突
11.6 第三方冲突解决
本章小结
关键术语
思考题
案例分析11.1 落叶松实业公司
案例分析11.2 福特的新热点
课堂练习11.1 冲突处理的权变因素
小组练习11.1 丑陋橙的角色扮演
自我评估11.1 冲突处理的荷兰测试
第12章 组织体系中的领导
12.1 什么是领导
12.2 领导的胜任特征观点
12.3 领导的行为观点
12.4 领导的权变观点
12.5 领导的变革观点
12.6 内隐领导理论
本章小结
关键术语
思考题
案例分析12.1 Profitel有限公司
案例分析12.2 马克的攻击
小组练习12.1 领导诊断分析
自我评估12.1 你的上司偏向于哪种领导风格
第四部分 组 织 进 程
第13章 组织结构
13.1 劳动分工和协调
13.2 组织结构的要素
13.3 部门化的形式
13.4 组织设计中的权变因素
本章小结
关键术语
思考题
案例分析13.1 人性化的梅西百货公司
案例分析13.2 在雅芳不仅是化妆品的变化
小组练习13.1 ED俱乐部练习
自我评估13.1 你更喜欢哪种组织结构
第14章 组织文化
14.1 组织文化的元素
14.2 通过文化制品解读组织文化
14.3 融合组织文化
14.4 变革和强化组织文化
本章小结
关键术语
思考题
案例分析14.1 希尔顿的变革
案例分析14.2 默克公司的新文化对策
课堂练习 14.1 企业文化诊断书
自我评估14.1 你的企业文化偏好是什么
第15章 组织变革
15.1 卢因的力场分析模型
15.2 解冻、变革和再冻结
15.3 变革促进者、战略愿景和变革扩展
15.4 组织变革的四种方法
本章小结
关键术语
思考题
案例分析15.1 交易保险公司
案例分析15.2 英特尔内部
小组练习15.1 战略变革事件
自我评估15.1 你能容忍变革吗
补充案例
案例1 只是一个吻
案例2 北极采矿咨询团
案例3 巨影制片公司的滑铁卢
案例4 连接两个世界-组织困境
案例5 弗兰·海登加入乳品工程公司
案例6 从利珀特-约翰森到芬威废物管理公司
案例7 格林加里区域医疗中心
案例8 阿尔法加工厂的全盛期
案例9 挽留苏珊娜·查默斯
案例10 西北加拿大森林产品有限公司
案例11 完美比萨店
案例12 特里托普林业产品
附录A 理论构建和系统研究方法
附录B 自我评估评分标准
参考文献

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Jingdong book