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Jingdong book

非暴力沟通实践手册

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Jingdong book

非暴力沟通实践手册

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Content Description

“不论非暴力沟通的理念给我们留下多深刻的印象，只有通过练习和运用，我们的生活才能得以转变。”——吕靖安
非暴力沟通系列丛书。
是《非暴力沟通》的配套练习手册。
提供13周学习指导。
非暴力沟通的英文版编辑吕靖安女士，对《非暴力沟通》一书进行透彻理解，通过个人任务、主持人指南、回答范例几个版块，指导实践练习。
个人练习、团体练习都适用。
Author Description

吕靖安（Lucy Leu），非暴力沟通中心认证培训师，曾任非暴力沟通中心（CNVC）理事会主席，是《非暴力沟通》的英文版编辑，还是《非暴力沟通主持人工具箱》的作者之一。
吕靖安女士出生于西安，成长于台湾。她小时候学习英语和法语，后来又学习了多种语言。她希望能促进不同文化的交流，曾在美国马萨诸塞大学教授批判性思维和英语。
1995年，她遇到了马歇尔·卢森堡，被非暴力沟通深深打动，她感激马歇尔教给她一种新的语言、一种新的思考方式，这改变了她的生活。在中国传播非暴力沟通是马歇尔生前长期的梦想，也是她自己的愿望。她很感激，通过《非暴力沟通实践手册》中文版的出版，她可以进一步服务于非暴力沟通在中国的传播。
Catalogue

第一部分：使用本手册
本手册的目的
使用本手册的建议

第二部分：独自练习
第三部分：一起练习
第一章 成立一个练习团体
第二章 记住目的并从容一些
第三章 带领团体
第四章 “我们喜欢怎样的主持风格？”
第五章 制定规则
第六章 请求反馈
第七章 团体中的冲突
第八章 拥抱冲突：一些提醒
第九章 团体互动的形式
第十章 关于倾听练习的建议
第十一章 关于角色扮演的建议

第四部分：练习
个人任务、主持人指南和回答范例说明
第一章 《让爱融入生活》的练习
个人任务
主持人指南
回答范例
第二章 《是什么蒙蔽了爱？》的练习
个人任务
主持人指南
回答范例
第三章 《区分观察和评论》的练习
个人任务
主持人指南
回答范例
第四章 《体会和表达感受》的练习
个人任务
主持人指南
回答范例
第五章 《感受的根源》的练习
个人任务
主持人指南
回答范例
第六章 《请求帮助》的练习
个人任务
主持人指南
回答范例
第七章 《用全身心倾听》的练习
个人任务
主持人指南
回答范例
第八章 《倾听的力量》的练习
个人任务
主持人指南
回答范例
第九章 《爱自己》的练习
个人任务
主持人指南
回答范例
第十章 《充分表达愤怒》的练习
个人任务
主持人指南
回答范例
第十一章 《运用强制力避免伤害》的练习
个人任务
主持人指南
回答范例
第十二章 《重获生活的热情》的练习
个人任务
主持人指南
回答范例
第十三章 《表达感激》的练习
个人任务
主持人指南
回答范例

附录
附录1：对进一步练习非暴力沟通的建议
附录2：非暴力沟通模式
附录3：感受词汇表
附录4：需要词汇表
附录5：“充分表达愤怒”
附录6：个人反馈表
附录7：团体反馈表
附录8：非暴力沟通过程进度表
附录9：非暴力沟通关键概念
Book Abstract

《非暴力沟通实践手册》：
5.团体协议的落实
“我们已经同意，在每个环节结束前，留出时间给大家做反馈。可聚了这么多次，只有两次主持人及时提醒我们做这个事情。我很有挫折感，因为我希望对协议的落实能有信心。”
在这段话中，她看起来很看重信任，但除了信任之外，她可能还有其他方面的需要（如学习、联系等）。如果她清楚自己希望通过反馈来满足的其他各种需要，她可以有意识地提出来与团体做探讨。她可以考虑和团体说：“我很看重大家能有时间做反馈，因为我认为这有助于学习和联系。当我想到我们之前同意这么做，却没有落实，我很灰心，因为我希望能够遵守我们达成的协议。我们怎么做可以留出时间做反馈呢？或者，是否可以有其他方式来促进我们的学习和联系呢？”像往常一样，她将首先希望得到倾听，并确信别人已理解她的需要。然后，其他成员可以表达他们对缺乏反馈的体会。接着，还可以用同样的方式来探讨协议不被落实的问题。在探讨某个议题时，只有在所有人的感受和需要都得到理解后，团体才开始探讨解决办法。
……

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