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Jingdong book

卡耐基领导艺术与管理智慧

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卡耐基领导艺术与管理智慧

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★心灵导师的金玉良言,励志经典
★他是励志作家,他被誉为“人类伟大的心灵导师”,他改变并成就了无数人的人生

Content Description

《卡耐基领导艺术与管理智慧》主要讲了卡耐基领导的艺术与管理智慧。从1912年开始,为了提高那些职业领导者的能力,我在纽约开了一门教育讲座。讲座初期主要是用实际经验来训练他们,使他们在企业管理、商业洽谈以及集体会议等工作中将自己的管理才能表现出来。经过一年的讲座之后,我逐渐发现这些人除了需要的是在日常管理工作中施展其本身的才华以外,还应该将如何加强与人相处的技巧也作为管理的一种潜在力量。
我也逐渐发现,我自己也越来越需要这方面的训练。现在,当我回忆起那时在黑暗中摸索的情形时,就会感慨万千。

Author Description

戴尔·卡耐基,世界知名成功励志大师,美国“成人教育之父”。20世纪早期,美国经济陷入萧条,战争和贫困导致人们失去了对美好生活的向往,而卡耐基独辟蹊径地开创了一套融演讲、推销、为人处世、智能开发于一体的教育方式,运用社会学和心理学知识,对人性进行了深刻的探讨和分析。他讲述的许多普通人通过奋斗获得成功的真实故事,激励了无数陷入迷茫和困境的人,帮助他们重新找到了自己的人生。
他的主要代表作有《人性的弱点》《人性的优点》《美好的人生》《快乐的人生》《演讲与口才》等。
《卡耐基领导艺术与管理智慧》是卡耐基的经典励志作品之一。只要不断研读本书,相信您也可以发掘自己的无穷潜力,创造辉煌的人生。

Catalogue

前言开发你的领导潜能 戴尔·卡耐基
第一篇 卓越领导的统驭技巧影响他人赢得合作的领导艺术
第1章 善用赞美和欣赏
第2章 委婉地批评员工
第3章 先谈自己的错误
第4章 不要命令员工
第5章 给员工保留面子
第6章 称赞员工的细微进步
第7章 学会给人送高帽子
第8章 鼓励使员工的错误更容易改正
第9章 使员工乐意接受你的建议

第二篇 卓越领导的沟通技巧完美沟通赢得爱戴的领导艺术
第1章 真心诚意地关心他人
第2章 微笑待人
第3章 牢记别人的名字
第4章 做一个善于倾听的领导
第5章 谈别人感兴趣的事情
第6章 永远尊重别人
第7章 不要过于责备他人

第三篇 卓越领导的说服技巧展现自我赢得赞同的领导艺术
第1章 永远不要与人争论
第2章 避免树敌招怨
第3章 勇于承认自己的错误
第4章 展现友善的态度
第5章 向苏格拉底学习
第6章 处理抱怨的灵丹妙药
第7章 如何获得你想要的合作
第8章 站在他人的立场看问题
第9章 发挥同情的威力
第10章 激发他人高尚的动机

第四篇 卓越领导的工作技巧快乐工作享受人生的领导艺术
第1章 养成的良好工作习惯
第2章 充分过好今天
第3章 不要让忧虑缩短你的生命
第4章 解除忧虑的良方
第5章 如何减少生意上50%的忧虑
第6章 树立积极的心态
第7章 不要担心别人的批评
第8章 常保充沛活力的妙方

第五篇 卓越领导的口才技巧克服恐惧当众演讲的领导艺术
第1章 领导口才的基本技巧
第2章 满怀自信地展现口才
第3章 简单实用的演讲方法
第4章 赋予演讲生命力
第5章 与听众融为一体
第6章 激励性演讲技巧
第7章 说服性演讲技巧
第8章 即兴演讲技巧
第9章 培养良好的演讲态度
第10章 在实践中应用
Book Abstract

第1章 善用赞美和欣赏
柯立芝总统的赞美
卡尔文·柯立芝总统在任的时候,我的一位朋友应邀于周末去白宫做客。当他踱入总统的私人办公室时,他听到柯立芝对他的一位秘书说:“你今天早上穿的衣服漂亮极了,你真是一位美貌迷人的姑娘。”这可能是沉默寡言的柯立芝一生当中对一位秘书的最高称赞了。这事如此出乎寻常,以至于那位女秘书面红耳赤。然后,柯立芝说:“不要太高兴了。我说那话只是为了让你觉得好过些。从现在起,我希望你对标点符号稍加注意些。”他的方法似乎太明显了一点儿,这种心理却很巧妙。在我们听到别人对我们优点的称赞以后,再去听令人不愉快的话总会好受些。
麦金利的赞美技巧理发师在给客人刮脸之前,先要在客人脸上涂肥皂。麦金利在1896年竞选总统时,采用的方法正是这种方法。当时一位著名的共和党成员写了一篇竞选演讲词,自认为比西西洛、亨利和韦伯斯特等人合起来所写的还要高明。他非常高兴地把他这篇不朽的演讲词大声朗读给麦金利听。尽管这篇演讲词有很多优点,但不适合竞选,因为那将会引起一场批评的风波。但麦金利不愿伤这人的感情,他知道自己不能挫伤这人的高度热忱,但他又不得不说“不”。看看他是怎样巧妙地处理此事的。
“朋友,这是一篇极其精彩、极其伟大的演讲词。”麦金利说,“再也没有人能写得比这篇更好的。它在许多场合都适用,不过对这次特殊的场合是否十分合适呢?从你的立场来看,那是非常合理而切题的,但我必须从整体角度来考虑它的影响。现在,请你回家去,根据我所指示的要点重写一篇演讲词,并送给我一份。”他那样照办了。麦金利又帮他做了修改,并帮他重新写了第二篇演讲词。后来,他成为竞选班子中一位最得力的演说员。
林肯巧喻胡克将军下面是林肯总统所有信件中第二著名的信。(他最著名的一封信是写给贝克斯贝夫人的,对她在战争中丧失了5个儿子表示哀悼。)这封信林肯大约只花了5分钟就写完了,但在1926年公开拍卖时卖到了12000美元。顺便说一下,这比林肯辛苦工作50年的积蓄还要多。这封信是在1863年4月26日,也即内战最黑暗时期写给约瑟夫·胡克将军的。
接连18个月,林肯的将军率领的联军连遭惨败,到处都是无益的、愚蠢的相互残杀。全国上下人心惶惶。数千名士兵开小差逃走,甚至连参议院的共和党议员都犯乱,强迫林肯让出白宫。“我们现今处在生死存亡的边缘,”林肯说,“我看连上帝都在反对我们。我几乎看不到一丝希望的曙光。”就在这黑暗、忧愁、混乱的局势下,林肯写了这封信。
我将这封信附在这里,因为它展示了林肯是如何改变一位哗闹作乱的将军的,而当时全国的成败系于这位将军的行动。
这恐怕是林肯担任总统以后所写的最严厉的一封信,但你会看到他在指出胡克将军的严重错误以前,先称赞了他。
是的,那些错误确实很严重,但林肯并没有指明。林肯非常谨慎,而且很有策略。林肯写道:“对于有些事,我对你并不十分满意。”多么圆滑,多么机智!
……

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