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Jingdong book

极简关系 职场成功 你需要处理好这四种关系

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极简关系 职场成功 你需要处理好这四种关系

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22岁被辞退,43岁却当上美亚(中国)副总裁,没背景、没资源,他凭什么?


是因为他明白:专业知识固然重要,但懂得如何玩转四维职场关系才是关键!


张思宏,一个具有魅力的职场人,用世界500强企业里3年连跳5级的职场经历告诉你——如何处理好人际关系,跑赢自己的职场马拉松。


罗辑思维督学、益策教育创始人兼总裁李发海,


蛋壳公寓执行董事长、糯米网创始人沈博阳,


智慧云创始合伙人、小村资本合伙人陈雪频,


小红书创始人瞿芳,联袂推荐。


领英280万粉丝共同见证。


Content Description

美国石油大王洛克菲勒曾说过:我愿意付出比天底下得到其他本领更大的代价,来获取与人相处的本领。心理学家戴尔·卡耐基也曾说过:专业知识在一个人成功中的作用只占15%,而其余的85%则取决于人际关系。


作为一名职场人,我们时刻处在各种职场关系中。职场关系的复杂使得很多对职场抱有某种单纯观念的人觉得无所适从,会抱怨,焦虑而又无助。能否处理好职场中的人际关系,在某种程度上影响了一个人的职业生涯。


本书将职场关系高度提炼为四种:对上级,做到知己知彼,加速晋升;对同事,做到高效链接,协同作战;对下属,做到因材施用,激发潜能;对客户,做到摸清诉求。处理好这四种关系,你将成为值得上级信赖的下属,同事中话语权极重,值得下属尊敬的领导,客户的长久伙伴。针对不同的职场关系,本书介绍了相应的工具、方法和技巧,为职场人提供了整套经过实践检验的职场生存方法论。


Author Description

张思宏(@peter哥)


前美亚(中国)副总裁,曾统管中国区30亿美元业务,管理4万名员工,培养了100多名企业高管。


知名专栏作家。在全球职场社交网站领英开设专栏,拥有280万粉丝,与李开复、傅盛同被评为领英中国2018强音,撰写的文章影响着几百万年轻人。


人气爆棚的MBA导师。在厦门大学、四川大学MBA中心担任企业导师,课程多次创学员满意度新高。


Catalogue

第 1章 打破思维误区,成为老板的合作伙伴/ 001


1. 主动出击/003


2. 打破沉默/004


3. 真诚则灵/006


4. 聊天有道/008


5. 终极目标/010



第 2章 知己知彼,三步加深你对老板的了解/ 015


1. 给老板“照个X 光”/017


2. 洞悉老板的心思/019


3. 领会老板的意图/021


4. 踏准老板的节拍/022


5. 也给自己“照个X 光”/023


6. 寻找最大公约数/026



第3 章 与老板意见不合时该怎么办/ 029


1. 资源利用/031


2. 达成共识/032


3. 变换角度/034


4. 利益共享/036


5. 借力打力/037



第4 章 事情搞砸了,怎么挽回老板对你的信任/ 040


1. 勇于担责/042


2. 重塑信任/044


3. 期望值管理/047


4. 准备预案/049




第5章 老板拍脑袋做决策,我该怎么办/ 052


1. 老板的抉择/054


2. 少份抱怨,多些理解/056


3. 立足于“我们”/058


4. 支持上司,学会妥协/060


5. 换位思考,体谅领导/061



第6章 让你的话语权大过你的头衔/ 064


1. 职位≠话语权/066


2. 亚马逊的游戏规则/068


3. 塑造影响力/071



第7 章 规划你的独特人设,提高职场能见度/ 078


1.SWOT 分析法/080


2. 影响力模型/084


3. 职场辨识度/085


4. 把握一切机会/087



第8 章 进入新环境,如何快速获取同事的认可和尊重/ 090


1. 职场的个人价值/092


2. 个人价值≠处好关系/094


3. 价值认可/096


4. 先“打”后“拉”/097


5.“暴打”之后/099



第9 章 跨部门协作痛苦不堪,如何高效推进工作/ 102


1. 常用“我们”的思维/104


2. 寻求利益共同点/105


3. 解决“我们”的问题/107


4. 改变廉价关系/108


5. 建立信任关系/110



第 10 章 看清你在下属心目中的真正分量/ 112


1. 你眼中的你和下属眼中的你/114


2. 清晰认知,方能达意/116


3. 准确认识自我/118


4. 行为模型定位/121


5.“精分”现场/124


6. 对症下药/126



第 11 章 掌握领导力五维模型,让下属自愿追随/ 130


1. 领导者的意义/132


2. 卓越的领导力/134


3. 要争天下,必先争人/141



第 12 章 下属眼中最不靠谱的四种领导,你在不在其中/ 144


1. 最不靠谱领导大起底/146


2. 靠谱良方/149



第 13 章下属插科打诨、得过且过,如何激发下属的潜能/ 156


1. 第 一次当领导/158


2. 糖衣炮弹/159


3. 拒做老好人/161


4. 职场好人≠优秀领导/163



第 14 章 初级管理者失去民心的三种常犯错误/ 168


1. 工蜂型主管/170


2. 老妈子型主管/172


3. 冷淡型主管/174



第 15 章 秒懂客户内心需求,快速建立信任/ 178


1. 与客户交流之“花式作死”/180


2. 与客户交流的正确姿势/181


3. 摸清客户需求/185



第 16 章 把潜在客户变成你的忠实客户的两种策略/ 190


1.“读心”有术/192


2. 多“拉”少“推”/193


3. 忠言也需顺耳/195


4. 信任感= 忠实度/198



第 17章 损坏客户关系的三个致命伤,你千万不能犯/ 201


1.“近视眼”/203


2.“朝天鼻”/204


3.“撒谎精”/207


4. 对症药方/209



第 18章 学会做人,而非做事,跑赢自己的职场马拉松/ 214


1. 向前辈取经/215


2. 种因得果/216


3.“存钱”与“取钱”/219


4. 用长远眼光看职场/220


5. 做人>做事/223

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Brand Jingdong book
Brand Origin China

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