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Jingdong book

药店店员基础训练手册

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药店店员基础训练手册

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《药店店员基础训练手册》旨在加强对药店店员的“药学基础理论、药品基础知识、常见疾病防治知识”的训练,更好地做好顾客的专业服务,提升药店的专业水准。本手册围绕门店的日常工作,分为入门篇、基础理论篇、商品基础篇、常见疾病防治篇。其中入门篇包括药店的沿革与发展、开办药店的基本条件、法律法规的要求、药店日常如何做好陈列、中药的斗谱、顾客投诉的处理原则与技巧;基础理论篇包括医学基础、中医基础、药理常识;商品基础篇包括药店常见西药24个类别、中药饮片20个类别、中成药26个类别、健康食品7大类别以及医疗器械;常见疾病防治篇包括药店常见59个病种的临床表现、用药方案、给顾客健康的温馨提示。附录部分则涵盖药店处方常见知识介绍、如何看懂化验单、儿童和老年人剂量折算法等内容。
Catalogue

第一篇 入门篇
第一章 药店的沿革和发展
一、药品零售业的发展变迁
二、药品零售业态发展趋势
第二章 开办药店的基本条件
一、药品
二、医疗器械
三、食品
四、其他产品
第三章 开办药店涉及的法律法规
一、药品经营有关法律法规
二、《医疗器械监督管理条例》
三、《食品安全法》
四、《化妆品卫生监督条例》
五、《消毒产品标签说明书管理规范》
第四章 如何做好商品陈列
一、商品陈列目的——好看、好选、好拿
二、商品陈列的AIDMA法则
三、商品陈列原则
四、商品陈列技巧
五、陈列方法
第五章 中药斗谱和存放原则
一、药斗的设置
二、斗谱编排原则
三、特殊中药的存放
第六章 顾客投诉处理的原则和技巧
一、顾客投诉类型
二、处理原则
三、处理技巧
第二篇基础理论篇
第七章 医学基础
第一节 解剖基础
一、人体的组成
二、运动系统
三、呼吸系统
四、消化系统
五、泌尿系统
六、生殖系统
七、循环系统
八、感觉器
九、神经系统
十、内分泌系统
第二节 生理基础
一、内环境与稳态的概念
二、人体生理功能3大调节
三、血液
四、血液循环
五、呼吸
六、消化与吸收
七、感觉器
第三节 体格检查
一、性别
二、年龄
三、体温
四、脉搏
五、呼吸
六、血压
七、营养状态
八、意识状态
九、面容与表情
十、体位
十一、步态与姿势
十二、皮肤与黏膜
第四节 常见症状
一、发热
二、心悸
三、呕吐
四、呼吸困难
五、咳嗽
六、胸痛
七、水肿
八、腹痛
九、腹泻
十、膀胱刺激征
十一、昏迷
第八章 中医基础
第一节 中医学理论体系
一、中医学理论体系的基本内容
二、中医学理论体系的基本特点
第二节 中医学哲学基础
一、阴阳学说
二、五行学说
第三节 藏象
一、五脏
二、六腑
三、脏腑之间的关系
第四节 精、气、血、津液
一、精
二、气
三、血
四、津液
五、气、血、精、津液的关系
……
第三篇 商品基础篇
第四篇 常见疾病防治篇
Book Abstract

前列通片
【药物组成】蒲公英、泽兰、黄柏、王不留行、车前子、琥珀、黄芪、两头尖、八角茴香油、肉桂油。
【功能主治】清利湿浊,化瘀散结。用于热瘀蕴结下焦所致的轻、中度癃闭,症见排尿不畅、尿流变细、小便频数、可伴尿急、尿痛或腰痛;前列腺炎和前列腺增生见上述证候者。
【方解】方中蒲公英性味苦寒,可清热解毒,消肿散结,利湿通淋;泽兰性味苦辛,微温,可辛散温通,活血祛瘀,利水消肿。配伍合用,清利湿浊,化瘀散结,针对病机和主症,共为君药。黄柏清热燥湿,泻火解毒;王不留行解毒利湿活血;车前子利尿通淋;琥珀活血散瘀,利尿通淋;两头尖导浊行滞,清热通瘀。此5味辅助君药,增强清热利湿,活血化瘀之效,共为臣药。黄芪性味甘、微温,利水消肿;两头尖苦咸寒,导浊行滞,清热通瘀;八角茴香油辛温,理气止痛;肉桂油辛热,温经通脉,助阳化气,通利膀胱,既可助膀胱之气化,又以辛温佐制寒凉,共为佐药。诸药为伍,共奏清利湿浊,化瘀散结之功。
【临床应用】①癃闭,湿热蕴结膀胱,热瘀蕴结下焦所致的轻、中度癃闭,症见排尿不畅,尿流细小,尿短频数,可伴小便频数、淋漓涩痛或腰痛,口苦口黏,或渴不欲饮,舌红苔黄腻,脉数;前列腺增生见上述证候者。②清浊,因热瘀蕴结下焦所致,症见尿道口米泔或糊状浊物,茎中痒痛,小便频数,淋漓涩痛,阴部胀痛不适,舌红,脉弦滑;慢性前列腺炎见上述证候者。
【注意事项】①肝郁气滞、中气不足、肾阳衰惫者慎用;②对小便点滴全无,已成尿闭者,或前列腺增生导致尿路梗阻严重者,非本品所宜,当请外科诊治;③忌食辛辣及酒类;④本品所含两头尖有毒,不宜过量、久用。
癃闭舒胶囊
【药物组成】补骨脂、益母草、琥珀、金钱草、海金沙、山慈菇。
【功能主治】益肾活血,清热通淋。用于肾气不足,湿热瘀阻所致的癃闭,症见腰膝酸软、尿频、尿急、尿痛、尿线细,伴小腹拘急疼痛;前列腺增生见上述证候者。
【方解】补骨脂性味辛温,温肾助阳,有辛通温补之效;益母草性味辛凉,活血祛瘀,利水消肿,善治水瘀互结病症,2味寒温相济,共为君药。琥珀利尿通淋,活血散瘀;金钱草、海金沙清热解毒,利尿通淋,此3味辅助君药,增强化瘀通淋利尿之力,共为臣药。山慈菇清热解毒,散结消肿止痛,为佐药。诸药合用,共收益肾活血,清热通淋之效。
【临床应用】①癃闭,肾元衰惫,膀胱气化无权,水湿内蕴,浊瘀阻滞所致,症见腰膝酸软,排尿不畅,尿流细小,甚至滴沥不畅,小便短急频数,灼热涩痛,小腹胀满,舌黯,苔黄腻,脉弦数;②前列腺增生见上述证候者。
【注意事项】①妊娠及有活动性出血疾病者禁用;②有肝功能损害者禁用;③肺热壅盛、肝郁气滞、脾虚气陷所致的癃闭皆慎用;④服药期间忌食辛辣、生冷、油腻食物及忌酒;⑤伴有慢性肝脏疾病者慎用。
……

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Brand Jingdong book
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