- Free shipping over $55
- Genuine guarantee
- 7-day return
Ground Shipping(Continental US) Shipping Fee $5(Free shipping over $55)
USPS International First Class(Canada) Shipping Fee $10(Free shipping over $55)
Ground Shipping(HI/AK) Shipping Fee $5(Free shipping over $55)
Seller will ship the orders within 1-2 business days.
- The item(s) must be returned within 30 DAYS of the order date.
- The item(s) must be sent with its original packaging, packing slip and completed return form.
Optima Life Japan, Inc. DBA PHITEN will only accept returns, no exchanges. Only re-sellable items will be accepted. The desired product must be re-ordered. Once the item is accepted, a refund transaction will be made within 7 to 14 days of receiving the item. The shipping and handling cost will not be refunded. Ship returns via your preferred carrier. We strongly recommend using a carrier that provides a tracking number or proof of delivery receipt. Optima Life Japan, Inc. DBA PHITEN cannot be held responsible if a package is lost or stolen and we will not issue refunds if there is no record of receipt and proof of delivery cannot be supplied. Optima Life Japan, Inc. reserves the right to refuse any return claims. The decision will be of sole discretion of Optima Life Japan, Inc. DBA PHITEN and will be decided when the product is received.