更多
English
0 {{sellerTotalView > 1 ? __("sellers") : __("seller") }}, 0 {{numTotalView > 1 ? __("items") : __("item") }}

切换配送区域

不同区域的库存和配送时效可能存在差异.

历史邮编
yamibuy

京东图书

国际商务交际1

{{buttonTypePin == 3 ? __("Scan to view more PinGo") : __("Scan to stat")}}

国际商务交际1

{{__(":people-members", {'people': item.limit_people_count})}} {{ itemCurrency }}{{ item.valid_price }} {{ itemCurrency }}{{ item.invalid_price }} {{ itemDiscount }}
后结束
{{ itemCurrency }}{{ item.valid_price }}
{{ itemCurrency }}{{ priceFormat(item.valid_price / item.bundle_specification) }}/{{ item.unit }}
{{ itemDiscount }}
{{ itemCurrency }}{{ item.valid_price }} {{ itemCurrency }}{{ priceFormat(item.valid_price / item.bundle_specification) }}/{{ item.unit }} {{ itemCurrency }}{{ item.invalid_price }} {{itemDiscount}}
{{ itemCurrency }}{{ item.valid_price }}
后结束促销
后开始秒杀 后结束秒杀
{{ getSeckillDesc(item.seckill_data) }}
{{ __( "Pay with Gift Card to get sale price: :itemCurrency:price", { 'itemCurrency' : itemCurrency, 'price' : (item.giftcard_price ? priceFormat(item.giftcard_price) : '0.00') } ) }} ({{ itemCurrency }}{{ priceFormat(item.giftcard_price / item.bundle_specification) }}/{{ item.unit }}) 详情
商品有效期

已下架

当前地址无法配送
已售完
加入收藏 已加入收藏
{{ $isZh ? coupon.coupon_name_sub : coupon.coupon_ename_sub | formatCurrency }}
{{__("Buy Directly")}} {{ itemCurrency }}{{ item.directly_price }}
数量
{{ quantity }}
{{ instockMsg }}
{{ limitText }}
{{buttonTypePin == 3 ? __("Scan to view more PinGo") : __("Scan to stat")}}

商品描述

展开全部描述
内容简介

根据美国South Western College Publishing出版的Business Communication Process&Product改编的,考虑到具有中等英语水平的读者学习的需要,对内容做了某些调整和删节,每个Chapter之后补充了Words&Notes。这套商务英语教材从不同的侧面系统介绍了商务活动中常用的交际手段和交际技巧。全书分为1、2两册。
目录

CHAPTER 1 COMMUNICATING AT WORK
Case Study: Communication in Process: Pillsburys Restructuring
"Discombobulates" Employees
Ensuring That You Succeed in the New Workplace
Career Coach: Five Common Myths About Writing on the Job
Career Coach: Sharpening Your Skills for Critical Thinking,
Problem Solving, and Oecision Making
Examining the Process of Communication
Overcoming Interpersonal Communication Barriers
Communicating in Organizations
lech Talk: Tips for Controlling the E-Mail Monster
Improving the Flow of Information in Organizations
Case Study: Process in Progress: Pillsbury Revisited
Facing Increasing Ethical Challenges
Strengthening Your Communication Skills
Summary of Learning Objectives
Case Study: Process to Product: Applying Your Skills
at Pillsbury
Chapter Review
Critical Thinking
Activities
Words & Notes

CHAPTER 2 COMMUNICATING IN TEAMS: LISTENING, NONVERBAL
COMMUNICATION, COLLABORATION, AND MEETING SKILLS
Case Study: Communication in Process: Harley-Oavidson
Cruises Toward Team-Based Management
Communicating in a Team-Oriented Workplace
Characteristics of Successful Teams
Career Coach: Five Strategies for Reaching Group Decisions
Checklist for Developing Team Effectiveness
Organizing Team-Based Written and Oral Presentations
Case Study: Process in Progress: Harley-Oavidson Revisited
Becoming an Effective Team Listener
Checklist for Improving Listening
Communicating Through Nonverbal Messages
Checklist of Techniques for Improving Nonverbal
Communication Skills
Planning and Participating in Productive Meetings
Checklist for Planning and Participating in Productive Meetings
Using Groupware to Facilitate Meetings and Decision Making
Case Study: Process to Product: App/ying Your Skills at
Harley-Davidson
Strengthening Your Teamwork Skills Now
Summary of Leaming Objectives
Chapter Review
Critical Thinking
Activities
Words & Notes

CHAPTER 3 COMMUNICATING ACROSS CULTURES
Case Study: Communication in Process." Coming and
Vitro: A Marriage Made in Hell
The Increasing Importance of Multicultural
Communication
Tech Talk: Being Multiculturally Correct on the Web
Understanding Culture
Achieving Multicultural Sensitivity
Ethical Insights: Firm Lands in Hot Water for Caving in to
Culturay Prejudices
Case Study: Process in Progress: Coming and Vitro Revisited
Improving Communication With Multicultural Audiences
Checklist for Improving Multicultural Sensitivity and Communication
Coping With Multicultural Ethics
Capitalizing on Workforce Diversity
Career Coach: He Said, She Said: Gender Ta/k and
Gender Tension
Case Study: Process to Product: Applying Your Skills in Mexico
Summary of Leaming Objectives
Chapter Review
Critical Thinking
Activities
Words & Notes

CHAPTER 4 PREPARING TO WRITE BUSINESS MESSAGES
Case Study: Communication in Process: Kinkos Trades
Quirky Campus Image for Buttoned-Down Corporate Look
Approaching the Writing Process Systematically
Tech Talk: Seven Ways Computer Software Can Help You
Create Better Written Messages, Oral Presentations, and
Web Pages
Analyzing the Task
Anticipating the Audience
Adapting to the Task and Audience
Case Study: Process in Progress: Kinkes Revisited
Career Coach: Eight Easy Ways to Make Readers and
Listeners Angry
Checklist for Adapting a Message to Its Audience
Adapting to Legal Responsibilities
Case Study: Process to Product: Applying Your Skills
to Kinkos
Summaw of Learning Objectives
Chapter Review
Critical Thinking
Activities
Words & Notes

CHAPTER 5 ORGANIZING AND WRITING BUSINESS MESSAGES
Case Study: Communication in Process: Liz Claibome
Finds That Achieving Human Rights in Apparel Industry
Is Like Bottling Fog
Researching Data and Generating Ideas
Organizing Data
Organizing Ideas Into Pattems
Case Study: Process in Progress: Liz Claibome, Inc., Revisited
Composing the first Draft
Drafting Meaningful Paragraphs
Checklist for Composing Sentences and Paragraphs
Case Study: Process to Product Applying Your Skills at Liz
Claibome, Inc.
Summary of Learning Objectives
Chapter Review
Critical Thinking
Activities
Words & Noles

CHAPTER 6 REVISING BUSINESS MESSAGES
Case Study: Communication in Process." Spanish
Speaking Chihuahua Sparks Overhaul of Taco Bell Menu
Revising Messages
Revising for Vigor and Directness
Revising for Readability
Case Study: Process in Progress: Taco Bell Revisited
Checklist for Revising Messages
Career Coach: Applying the Fog Index to Determine
Readability
Proofreading for the Finishing Touch
Tach Talk: Spell Checkers Are Wonderful, But...
Tech Talk: Grammar Checkers: Theyve Come a Long Way,
Baby
Evaluating the Product
Summary of Leaming Objectives
Case Study: Process to Product. Applying Your Skills
at Taco Bell
Chapter Review
Critical Thinking
Activities
Words & Notes
精彩书摘

Explain the relationship between ethnocentrism, tolerance, and stereotypes in achieving multicultural sensitivity. Identify the six stages of multicultural transformation. Ethnocentrism refers to a feeling that the cultureyou belong to is superior to all others and holds all truths. To function effectivelyin a global economy, we must develop knowledge of and tolerance for other cultures. We also need to move beyond stereotypes, which are oversimplified behav-ioral patterns applied uncritically to groups. To achieve multicultural sensitivity, weshould discover and value individual personal qualities. The first stage of multi-cultural transformation is denial, in which we refuse to admit that cultural differences exist among people. The second stage, defense, involves protecting our ownworldview to counter the perceived threat of cultural difference. In the third stage,minimization, we conceal differences in the shadow of cultural similarities; differences are trivialized. The fourth stage includes acceptance, wherein we begin to accept the existence of behavioral differences. In the fifth stage, adaptation, we becomeempathic toward cultural differences; and in the sixth stage, integration, we lookupon cultural differences as a means of enriching our lives.

规格参数

品牌 京东图书
品牌属地 中国
ISBN 9787304021405
编者 商务英语课程组
著者 [美]格菲 (Mary Ellen Guffey)
出版社 中央广播电视大学出版社
包装 平装
出版时间 2001-08-01
页数 202
语言 英语
版次 1

免责声明

产品价格、包装、规格等信息如有调整,恕不另行通知。我们尽量做到及时更新产品信息,但请以收到实物为准。使用产品前,请始终阅读产品随附的标签、警告及说明。

查看详情
由 京东图书 销售
{{ __("Ship to :shippingDist", {shippingDist: shippingDist}) }}
{{ __("Ship to United States only") }}
满$69免运费
正品保证

已加入购物车

继续逛逛

优惠券

{{ coupon.coupon_name_new | formatCurrency }}
领取 已领取 已领完
{{ getCouponDescStr(coupon) }}
{{ coupon.use_time_desc }}
即将过期: {{ formatTime(coupon.use_end_time) }}

分享给好友

取消

亚米礼卡专享价

使用礼卡支付即可获得礼卡专享价

规则说明

礼卡专享价是部分商品拥有的特殊优惠价格;

购买礼卡专享价商品时,若在结算时使用电子礼卡抵扣支付,且礼卡余额足够支付订单中所有礼卡专享价商品的专享价总和,则可以启用礼卡专享价;

不使用礼卡支付,或礼卡余额不满足上一条所述要求时,将无法启用礼卡专享价,按照普通售价计算,但您仍然可以购买这些商品;

在购买礼卡专享价商品时,若余额不足,可以在购物车或结算页中点击“充值”按钮对礼卡进行购买和充值;

商品若拥有礼卡专享价,会显示“专享”的特殊价格标记;

如有疑问,请随时联系客服;

礼卡专享价相关规则最终解释权归亚米所有。

由 亚米 销售

服务保障

yamibuy 满$49免运费
yamibuy 无忧退换
yamibuy 从美国发货

配送信息

  • 美国48个州

    1.标准配送 $5.99,最终价满$49免运费

    2. 本地配送 $5.99 (加州洛杉矶、圣迭戈、橙县的大部分区域),最终价满$49免运费

  • 阿拉斯加/夏威夷

    UALASKA/HAWAII $19.99 (10磅以下)

退换政策

亚米网希望为我们的客户提供最优秀的售后服务,让所有人都能放心在亚米购物。亚米自营商品在满足退换货条件的情况下,可在收到包裹的30天之内退换商品(食品因商品质量问题7天内可退换,其他特殊商品需联系客服咨询)。

查看详情

由 亚米 销售

亚米电子礼品卡使用规则

若购买时选择自动充值,订单完成后礼卡将自动充值到您的账户中;

若购买时选择发送邮件,订单完成后系统将自动发送卡号和密码到您填写的邮箱;

发送邮件时,任何用户均可使用邮件中的卡号密码进行礼卡充值,请妥善保管邮件信息。

如接收邮件遇到问题,请联系客服处理;

发送邮件时,若礼卡没有被兑换,可以补发邮件。若已经被其他用户兑换,则无法补偿;

亚米网电子礼卡可用于购买自营或第三方商品;

亚米网电子礼卡没有有效期限制,长期有效;

亚米网电子礼卡的金额,可分多次使用;

亚米网电子礼卡业务规则,最终解释权归亚米网所有。

退换政策

已消费的电子礼卡不支持退款。

由 京东图书 销售

服务保障

yamibuy 满$49免运费
yamibuy 最优售后
yamibuy 美国本土发货

配送信息

  • 美国48个州

    1.标准配送 $5.99,最终价满$49免运费

    2.本地配送 $5.99 (加州洛杉矶、圣迭戈、橙县的大部分区域),最终价满$49免运费

  • 阿拉斯加/夏威夷

    ALASKA/HAWAII $19.99 (10磅以下)

退换政策

提供30天内退还保障。产品需全新未使用原包装内,并附有购买凭据。产品质量问题、或错发漏发等,由商家造成的失误,将进行补发,或退款处理。其它原因需退货费用由客户自行承担。

由 京东图书 销售

服务保障

yamibuy 跨店满$69免运费
yamibuy 30天退换保障

亚米-中国集运仓

由亚米从中国精选并集合各大优秀店铺的商品至亚米中国整合中心,合并包裹后将一次合包跨国邮寄至您的地址。跨店铺包邮门槛低至$69。您将在多商家集合提供的广泛选品中选购商品,轻松享受跨店铺包邮后的低邮费。

退换政策

提供30天内退换保障。产品需在全新未使用的原包装内,并附有购买凭据。产品质量问题、错发、或漏发等由商家造成的失误,将进行退款处理。其它原因造成的退换货邮费客户将需要自行承担。由于所有商品均长途跋涉,偶有简易外包压磨等但不涉及内部质量问题者,不予退换。

配送信息

亚米中国集运 Consolidated Shipping 运费$9.99(订单满$69 包邮)

下单后2个工作日中国商家发货,所有包裹抵达亚米中国整合中心(除特别情况及中国境内个别法定节假日外)会合并包裹后通过UPS发往美国。UPS从中国发货后到美国境内的平均时间为10个工作日左右,根据直发单号可随时跟踪查询。受疫情影响,目前物流可能延迟5天左右。包裹需要客人签收。如未签收,客人须承担包裹丢失风险。

由 京东图书 销售

服务保障

满$69免运费
正品保证

配送信息

Yami Consolidated Shipping 运费$9.99(订单满$69包邮)


目前由于中国疫情原因,物流时效将延长两周左右,请您耐心等待,非常感谢。 下单后2个工作日中国商家发货,所有包裹抵达亚米中国整合中心(除特别情况及中国境内个别法定节假日外)会合并包裹后通过UPS发往美国。UPS从中国发货后到美国境内的平均时间为10个工作日左右,根据直发单号可随时跟踪查询。包裹需要客人签收。如未签收,客人须承担包裹丢失风险。

积分规则

不参加任何折扣活动以及亚米会员积分制度。

退换政策

提供30天内退还保障。产品需全新未使用原包装内,并附有购买凭据。产品质量问题、或错发漏发等,由商家造成的失误,将进行补发,或退款处理。其它原因需退货费用由客户自行承担。

Yamibuy

下载亚米应用

返回顶部

评论{{'('+ commentList.posts_count + ')'}}

分享你的感受,帮助更多用户做出选择。

写评论
{{ totalRating }} 写评论
  • {{i}}星 {{i}}星 {{ parseInt(commentRatingList[i]) }}%
查看全部
全部 已购买 照片
Yamibuy Yamibuy
{{ comment.user_name }}

{{ showTranslate(comment) }}收起

{{ strLimit(comment,800) }}查看全部

Show Original

{{ comment.content }}

Yamibuy
查看更多

{{ formatTime(comment.in_dtm) }} 已购买 {{groupData}}

{{ comment.likes_count }} {{ comment.likes_count }} {{ comment.reply_count }} {{comment.in_user==uid ? __('Delete') : __('Report')}}
Yamibuy Yamibuy
{{ comment.user_name }}

{{ showTranslate(comment) }}收起

{{ strLimit(comment,800) }}查看全部

Show Original

{{ comment.content }}

Yamibuy
查看更多

{{ formatTime(comment.in_dtm) }} 已购买 {{groupData}}

{{ comment.likes_count }} {{ comment.likes_count }} {{ comment.reply_count }} {{comment.in_user==uid ? __('Delete') : __('Report')}}

暂无符合条件的评论

评论详情

Yamibuy Yamibuy

{{ showTranslate(commentDetails) }}收起

{{ strLimit(commentDetails,800) }}查看全部

Show Original

{{ commentDetails.content }}

Yamibuy
查看更多

{{ formatTime(commentDetails.in_dtm) }} 已购买 {{groupData}}

{{ commentDetails.likes_count }} {{ commentDetails.likes_count }} {{ commentDetails.reply_count }} {{commentDetails.in_user==uid ? __('Delete') : __('Report')}}

请输入内容

回复{{'(' + replyList.length + ')'}}

Yamibuy Yamibuy

{{ showTranslate(reply) }}收起

{{ strLimit(reply,800) }}查看全部

Show Original

{{ reply.reply_content }}

{{ formatTime(reply.reply_in_dtm) }}

{{ reply.reply_likes_count }} {{ reply.reply_likes_count }} {{ reply.reply_reply_count }} {{reply.reply_in_user==uid ? __('Delete') : __('Report')}}

请输入内容

取消

End

发表评论
商品评分

请输入评论

  • 一个好的昵称,会让你的评论更受欢迎!
  • 修改了这里的昵称,个人资料中的昵称也将被修改。
感谢你的评论
你的好评可以帮助我们的社区发现更好的亚洲商品。

举报

取消

确认删除该评论吗?

取消

京东图书

查看全部
京东图书

请叫我总监(套装全2册)

$51.83
京东图书 销售
京东图书

每天一首古诗词

$26.43
京东图书 销售
京东图书

人间失格

1
$24.39
京东图书 销售
京东图书

小婴孩:早识300字

1
$21.87
京东图书 销售
京东图书

山海经(全译插图典藏版)

$50.55
京东图书 销售
京东图书

沙丘

$51.38
京东图书 销售
京东图书

懂我就是爱我

$25.73
京东图书 销售
京东图书

估值的艺术:110个解读案例

$44.30
京东图书 销售
京东图书

新东方 旅游英语一本就Go

$23.42
京东图书 销售

为你推荐

历史浏览

品牌故事

京东图书

{{email ? __('Got it!') : __('Restock Alert')}}

我们将在商品到货后第一时间通知你。

取消