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Jingdong book

运作管理（第10版）

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Jingdong book

运作管理（第10版）

Name: 运作管理（第10版）
Brand: Jingdong book
SKU: 3102004401
Price: 38.26 USD
Availability: OutOfStock

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由美国资深运作管理学者杰伊·海泽和巴里·伦德尔合著的《运作管理》一书，是畅销美国的一本经典著作，适合用作管理类本科生和MRA教材，也非常适合企业管理者阅读参考。
《运作管理（第10版）》是最新版，具有如下特点：
1.体系合理、完整。第1篇为运作管理导论，包括运作管理的基本概念，全球环境下的运作战略，项目管理和预测等。第2篇阐述运作设计方面的内容，包括产品和服务的设计，质量管理，流程策略，选址和设备布置策略，人力资源、工作设计和工作测量等。第3篇介绍运作管理方面的内容，包括供应链管理，库存管理，综合计划，MRP和ERP，作业计划，准时生产和精细运作，设备维护与可靠性等。
2.内容丰富，体例规范。每章有简明的概念阐述，章末有丰富的讨论题、练习题、案例分析、自测题及其答案以及快速复习材料，便于读者通过自学掌握运作管理的基本内容，加深对基本概念的理解。
3.实用性强。全书从运作管理人员的实际工作内容出发，紧密结合运作管理的十个决策领域来组织各部分内容，精心遴选了运作管理领域的最佳实践和案例，使本书的实用性大大提高
4.强调伦理与社会责任内容。这是每个运作管理人员必须熟悉和领会的，特别适合我刚企业当前运作管理的实际。
5.图文并茂。易于读者理解书中内容，对运作管理建立起实际的印象。
配套教辅资源
教学幻灯片、教师资源手册、自我小测验、视频案例（需要购买）等。

Catalogue

第Ⅰ篇运作管理导论
第1章运作和生产率
1.1 什么是运作管理
1.2 组织生产产品和提供服务
1.3 为什么学习运作管理
1.4 运作经理的职责
1.5 运作管理的历史
1.6 服务业中的运作管理
1.7 运作管理发展的新趋势
1.8 生产率挑战
1.9 伦理和社会责任
第2章全球运作战略
2.1 运作管理的全球视野
2.2 制定使命和战略
2.3 通过运作管理取得竞争优势
2.4 运作管理的十大战略决策
2.5 运作战略需要考虑的问题
2.6 制定和实施战略
2.7 全球运作战略的选择
第3章项目管理
3.1 项目管理的重要性
3.2 项目的计划
3.3 项目进度计划
3.4 项目控制
3.5 项目管理技术：PERT和CPM
3.6 制定项目的进度计划
3.7 活动时间变量
3.8 成本
3.9 对PERT和CPM的评价
3.10 用Microsoft Prolect软件管理项目
第4章预测
4.1 什么是预测
4.2 预测的战略重要性
4.3 预测的七个步骤
4.4 预测方法
4.5 时间序列预测
4.6 相关预测方法：回归和相关分析
4.7 预测的监控
4.8 服务行业中的预测
第Ⅱ篇运作设计
第5章产品和服务的设计
5.1 产品和服务选择
5.2 产生新产品
5.3 产品开发
5.4 产品设计专题
5.5 伦理、环境友好设计与可持续性
5.6 基于时间的竞争
5.7 产品定义
5.8 生产文档
5.9 服务设计
5.10 决策树在产品设计中的应用
5.11 转向生产阶段
第6章质量管理
6.1 质量与策略
6.2 质量定义
6.3 国际质量标准
6.4 全面质量管理
6.5 全面质量管理工具
6.6 检查的作用
6.7 服务业中的全面质量管理
第6章补充材料统计过程控制
S6.1 统计过程控制
S6.2 工序能力
S6.3 验收抽样
第7章流程策略和可持续性
7.1 四种流程策略
7.2 流程分析与设计
……
14.4 MRP管理
14.5 确定批量的方法
14.6 MRP的扩展
14.7 服务业中的MRP
14.8 企业资源计划
第15章作业计划
15.1 作业计划的战略重要性
15.2 制定作业计划的内容
15.3 工艺专业化设施
15.4 工作负荷
15.5 作业排序
15.6 有限能力排程
15.7 重复式生产排程
15.8 服务业的作业计划
第16章准时生产和精细运作
16.1 准时生产、丰田生产系统和精细运作
16.2 准时生产（JlT）
16.3 JIT布置
16.4 JIT库存
16.5 JIT作业计划
16.6 JIT质量
16.7 丰田生产系统
16.8 精细运作
16.9 服务业的精细运作
第17章设备维护和可靠性
17.1 设备维护和可靠性的战略重要性
17.2 可靠性
17.3 维护
17.4 全面生产维护
17.5 加强设备维护的技术
附录
附录Ⅰ 正态分布概率表
附录Ⅱ 泊松分布的eλ值
附录Ⅲ 随机数表
附录Ⅳ 使用Excel OM和POM for Windows
附录Ⅴ 课后偶数练习题答案
术语表

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