Kousaido HANGA snow incense holder

Shipping

• United States

  Standard Shipping is $5.99 (Excluding Alaska & Hawaii). Free on orders of $49 or more.

  Local Express is $5.99 (Available in Parts of CA, NJ, MA & PA). Free on orders of $49 or more.

  2-Day Express (Includes Alaska & Hawaii) starts at $19.99.

Terms and Conditions of Yami E-Gift Card

If you choose “Redeem automatically” as your delivery method, your gift card balance will be reload automatically after your order has been processed successfully;

If you choose “Send to Email”as your delivery method, the card number and CVV will be sent to the email address automatically;

Any user can use the card number and CVV to redeem the gift card, please keep your gift card information safely. If you have any trouble receiving email, please contact Yami customer service;

Yami gift card can be used to purchase both Yami owned or Marketplace products;

Yami gift card will never expire;

Yami gift card balance does not have to be used up at once;

All rights reserved by Yami.

Shipping

• United States

  Standard Shipping is $5.99 (Excluding Alaska & Hawaii). Free on orders of $49 or more.

  Local Express is $5.99 (Available in Parts of CA, NJ, MA & PA). Free on orders of $49 or more.

  2-Day Express (Includes Alaska & Hawaii) starts at $19.99.

Yami-China FC

Yami has a consolidation warehouse in China which collects multiple sellers’ packages and combines to one order. Our Yami consolidation warehouse will directly ship the packages to your door. Cross-store free shipping over $69.

Return Policy

You may return products within 30 days upon receiving the products. Sellers take responsibilities for any wrong shipment or missing items. Packing needs to be unopened for any other than quality issues return. We promise to pack carefully, but because goods are taking long journey to destinations, simple damages to packaging may occur. Any damages not causing internal goods quality problems are not allowed to return. If you open the package and any quality problem is found, please contact customer service within three days after receipt of goods.

Shipping Information

Yami Consolidation Service Shipping Fee $9.99(Free shipping over $69)

Sellers in China will ship their orders within 1-2 business days once the order is placed. Packages are sent to our consolidation warehouse in China and combined there. Our Yami consolidation warehouse will directly ship the packages to you via UPS. The average time for UPS to ship from China to the United States is about 10 working days and it can be traced using the tracking number. Due to the pandemic, the delivery time may be delayed by about 5 days. The package needs to be signed by the guest. If the receipt is not signed, the customer shall bear the risk of loss of the package.

Shipping

EMS/UPS/DHL $19.99(Free shipping over $99)

Due to the Japanese New Year holiday in 2024, the logistics is out of service and orders cannot be shipped during 12/27-1/3, and the order will be sent 5-7 days later. After the holidays, the orders will be sent together, please understand the slight delay. The seller will ship the orders within 1-2 business days. If the package incurs any import tariff, the customer should take care by themselves. The US Custom may require the customer to provide personal information such as passport info. If the customer refuses to provide and thus causes the return or trash of the package, the customer shall take responsibility for the loss. Please provide correct shipping information, otherwise, the customer shall take responsibility for the loss caused by the wrong information. The package will need your signature, so please check your email and text messages to make sure the carrier could reach out to you. Thank you for your understanding!