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Jingdong book

心理学译丛·教材系列：职场人际关系心理学（第12版）

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Jingdong book

心理学译丛·教材系列：职场人际关系心理学（第12版）

Name: 心理学译丛·教材系列：职场人际关系心理学（第12版）
Brand: Jingdong book
SKU: 3116006611
Price: 41.30 USD
Availability: OutOfStock

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《心理学译丛·教材系列：职场人际关系心理学（第12版）》已经有超过100万册被用于课堂和工作中，以帮助新老职场人提高人际关系技能。《心理学译丛·教材系列：职场人际关系心理学（第12版）》的模块化内容可以应用于许多领域：作为人际关系领域的核心教程、作为管理和组织行为课程的补充教程或者作为团体训练项目的训练指南。
《心理学译丛·教材系列：职场人际关系心理学（第12版）》特点：包含了职场所有必需的核心人际关系技能。教材与练习模式方便读者练习重要概念。平白易懂的叙述帮助。强调自我评估和改进人际关系。第12版的新亮点：新的“思考并回答”，强化每章的概念。新的“试试你的理解力”，帮助读者应用每章的概念。新的“案例”，帮助读者评估常见的工作场景，并找到最好的解决方法。

Author Description

莎伦·伦德·奥尼尔（Sharon Lund O'Neil），美国伊利诺伊州立大学博士、休斯敦大学教授，是一位著述甚丰的学者。她写作风格亲切，提出的建议具有建设性，解决问题思路清楚。她讲述的人际关系案例以团体工作环境为背景，在职业培训工作者和相关教师中十分流行。作为领导力和团队凝聚力领域的知名演讲家和推动者，莎伦强调“软能力”的重要性--人际关系能力对于构建有效的人际关系十分重要。莎伦积极参与了许多专业团体，为一些美国著名的国家级专业机构和教育机构提供专业支持。她在教育、科学研究、社会服务等方面获得过许多有影响的奖励。莎伦的作品还有：《领导力：领导者需要掌握的核心技能》（第3版）、《动机：银行卡的成功》等。
石向实，男，1954年生，杭州师范大学研究员，浙江省省级有突出贡献的中青年专家，浙江省社会心理学会会长、中国社会心理学会常务理事、中国社会科学院社会心理研究中心特聘研究员。主要从事中国管理哲学、社会心理学、城市社会学方面的研究。
郑莉君，女，1956年生，蒙古族，现任杭州师范大学教育科学学院教授，兼任浙江省社会心理学会副会长、中国社会心理学会理事、中国社会科学院社会心理研究中心特聘研究员，多年从事发展与教育心理学、心理卫生与心理健康教育研究。1997年获曾宪梓教育基金会高等师范院校教师奖，2001年获全国优秀科技工作者荣誉称号。

Catalogue

第一部分了解自己
第1章人际关系无法逃避
人际关系的重要性
积极态度提升你的人际美系能力
人际关系中的责任
企业如何评估员工
本章小结!
试试你的理解力
思考并回答
第2章人际关系可以成就你，也可以阻碍你
表现自信
人际关系与经验
人际关系提供机遇
学习与态度
个性与人际关系
本章小结
试试你的理解力
思考并回答
第3章保持积极的态度
表现你的态度
树立并表达你的积极态度
经常进行自我态度评估
机缘凑巧
本章小结
试试你的理解力
思考并回答
第4章当你受到伤害时
我受到了伤害！
态度修复策略
避免伤害他人
积极的态度无价之宝
本章小结
试试你的理解力
思考并回答

第二部分与他人相处
第5章纵向和横向的人际关系
人际关系的特点
纵向职场人际关系
横向职场人际关系
沟通交流与人际关系的建立
本章小结
试试你的理解力
思考并回答
第6章你的潜力和生产率
生产率评估
个人生产率潜能
团队生产率潜能
缩小团队生产率差距
本章小结
试试你的理解力
思考并回答
第7章成功的要素
人际关系、工作满意度与生产率
优化能力组合
四大“加分”因素
客户服务与生产率
质量管理
本章小结
试试你的理解力
思考并回答
……
第三部分拓展人际关系
第四部分发展事业
第五部分发挥优势，走向成功

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