{{sellerTotalView > 1 ? __("sellers", {number: sellerTotalView}) : __("seller", {number: sellerTotalView}) }}, {{numTotalView > 1 ? __("items", {number: numTotalView}) : __("item", {number: numTotalView}) }}
free FREE

Change Your Zip Code

Inventory information and delivery speeds may vary for different locations.

Location History

{{email ? __('Got it!') : __('Restock Alert')}}

We will notify you by email when the item back in stock.

Cancel
Yami

Jingdong book

员工帮助计划:促进身心健康的方案(第4版)

{{buttonTypePin == 3 ? __("Scan to view more PinGo") : __("Scan to start")}}

员工帮助计划:促进身心健康的方案(第4版)

{{__(":people-members", {'people': item.limit_people_count})}} {{ itemCurrency }}{{ item.valid_price }} {{ itemCurrency }}{{ item.invalid_price }} {{ itemDiscount }}
Ends in
{{ itemCurrency }}{{ item.valid_price }}
{{ itemCurrency }}{{ priceFormat(item.valid_price / item.bundle_specification) }}/{{ item.unit }}
{{ itemDiscount }}
{{ itemCurrency }}{{ item.valid_price }} {{ itemCurrency }}{{ priceFormat(item.valid_price / item.bundle_specification) }}/{{ item.unit }} {{ itemCurrency }}{{ item.invalid_price }} {{itemDiscount}}
{{ itemCurrency }}{{ item.valid_price }}
Sale ends in
Sale will starts after Sale ends in
{{ getSeckillDesc(item.seckill_data) }}
{{ __( "Pay with Gift Card to get sale price: :itemCurrency:price", { 'itemCurrency' : itemCurrency, 'price' : (item.giftcard_price ? priceFormat(item.giftcard_price) : '0.00') } ) }} ({{ itemCurrency }}{{ priceFormat(item.giftcard_price / item.bundle_specification) }}/{{ item.unit }}) Details
Best before

Currently unavailable.

We don't know when or if this item will be back in stock.

Unavailable in your area.
Sold Out

Details

Full product details
Editer Recommend

《员工帮助计划:促进身心健康的方案(第4版)》是一本具有里程碑意义的著作,它探讨了EAP工作当前面临的问题以及未来发展的趋势,对于EAP工作者和人力资源工作者提升自己的工作能力具有极大的帮助。
北京师范大学心理学院副教授张西超博士热情推荐!
全明星作者阵容,作者均为EAP各领域专家。
对于要把握EAP最新进展的从业者来说,对于进修研究生课程和研讨班的学生来说,对于大专院校选修专业课程的本科生来说,对于参加在职培训与继续教育项目的人员来说,《员工帮助计划:促进身心健康的方案(第4版)》都是必读之首选。
Content Description

《员工帮助计划:促进身心健康的方案(第4版)》由国际级的专家团队强强联合编写而成,它不但是该领域的权威教材,更是实践中不可或缺的资源。
《员工帮助计划:促进身心健康的方案(第4版)》从员工帮助计划的历史与理论、组织结构、员工特点与相应的服务、工作策划与评估、专业人员的训练和发展、特殊议题、精选案例和未来发展等几个方面,为员工帮助计划专员或人力资源专员应该如何更好地完成工作,提供了该领域最前沿而丰富的实用信息,是一本具有里程碑意义的经典著作。
Comments

本书在EAP领域有着重要地位,由该领域著名学者经多年精心编著并反复修订而成。它是EAP领域非常权威和全面的一本著作。多年前,我在开始EAP工作时就参考过此书,受益匪浅!今天再次阅读此书,我欣喜地发现作者加入了当今许多重要的热点话题,相信这些与时俱进的内容将对中国EAP的未来发展起到重要推动作用。在此,我要将本书郑重推荐给国内同行阅读。
——北京师范大学心理学院副教授 张西超博士
Catalogue

译者序
前 言
第一编 发展历史与基本理念
第一章 1900―1955:基于工作的戒酒方案发展史
第二章 EAP:历史概述
第三章 EAP的需求与基本原理

第二编 结构与组织
第四章 工作组织:对EAP至关重要的结构与组织动力
第五章 一个高效的EAP所需要的关键要素
第六章 工会参与:EAP取得成功的关键因素
第七章 一个全国性的EAP:思睿典公司的经验

第三编 客户的特征与服务
第八章 专业EAP服务中的个案管理、个案组管理以及个案记录和档案
第九章 酗酒问题与EAP:评估与治疗
第十章 家庭形式的演变:EAP与保健计划纲要
第十一章 EAP之精神健康问题
第十二章 消费者信贷咨询和法律服务
第十三章 EAP与劳动力老龄化
第十四章 EAP在应对自然灾害与传染病的挑战中的作用
第十五章 工作场所暴力的评估与预防

第四编 项目规划与评估
第十六章 EAP规划与评估:理由、类型和使用率
第十七章 EAP:基本理念、属性与评价
第十八章 EAP的应用评估:一个优秀的管理工具
第十九章 运用信息技术的EAP计划评估

第五编 专业训练与发展
第二十章 人力资源:EAP专业人员应当了解的基本定义和理念
第二十一章 EAP中的人力资源发展:概述
第二十二章 对酒精和药物滥用的认识:摄入性面谈的应用
第二十三章 EAP从业人员的准备与发展
第二十四章 企业的健康状况:敬业度与隐性缺勤的测评

第六编 特殊问题
第二十五章 EAP的专业性、伦理标准与计划发展
第二十六章 EAP涉及的关键法律问题
第二十七章 药物和酒精检测:当今EAP的困境
第二十八章 危机事件应激:原则、实践和方案
第二十九章 网络空间:EAP的新领域
第三十章 EAP的文化多元化问题
第三十一章 EAP的重要课题:劳动力变化与职场变革

第七编 案例选编
第三十二章 "受损伤"的专业人员:EAP面临的独特挑战
第三十三章 律师与律师协会
第三十四章 职业体育与EAP
第三十五章 政府机构对EAP与EWP的使用
第三十六章 神职人员
第三十七章 为学校教职员工实施的EAP
第三十八章 刑事司法从业者
第三十九章 高等院校中的EAP

第八编 未来之路
第四十章 EAP:对未来的展望
第四十一章 EAP:对未来的展望——1997
第四十二章 EAP:新千年的挑战
第四十三章 EAP:在变化无常的世界中发展
Book Abstract

第五章
一个高效的EAP所需要的关键要素
Fred Dickman
EAP涉及面广,影响深远 (美国酗酒与酒精滥用问题研究会,NIAAA)。此外,为了满足各种特定计划的需要,其目标、结构和人员类型的变化很大(Beyer &;
Trice,1978)。但是,作为一个高效的EAP来说,其所需要的基本成分是确定的(Dickman &;
Emener,1981;Dunkin,1982)。这些要素及其独特性,构成了本章的主要内容。
1.管理者的支持
管理者最大程度的认可和积极支持,对EAP的顺利实施来说非常必要。在起步阶段,仅有中层管理者或工业相关部门的支持是不够的。高层管理者的支持和积极参与是一个EAP顺利进行的必要条件。这一点,无论是对通用汽车公司这样的大公司,还是对于小到只有50名员工的公司,都是一样的。
高层管理者的支持能够起到如下作用:
各级管理者都将为EAP专业人员的工作敞开大门;
在EAP的初期,健康指导、初步的管理培训以及初步诊断等环节都会得到充裕的经济支持;
高层管理者的倡议会使中层和基层管理者对EAP 持热情支持态度;
一开始就要获得当地最高管理者的支持,这是尤为重要的。
在作者的经验中,无论怎样强调领导的支持都不为过。在基层水平上,所有的EAP都必须遵循第一条原则,即在EAP的开始阶段需获得高层管理者的支持。这意味着,他必须友好地接近基层的最高领导者,并被其所接受。从一开始以及过去5年的热情支持,是导致各基层组织完成8%的普及率并获得较高的员工、管理者以及工会满意度的主要原因(Dickman
&; Emener,1982)。
2.工会的支持
EAP得到了全国范围内有组织的工会的全力支持;同时,这一领域的专家也论证了工会与管理层之间的协作对实施一个有效计划的价值(Beyer,Trice,&;
Hunt,1980;McWilliams,1978)。在作者的经验中,如果实施EAP的企业存在有组织的工会,那么这种合作就显得尤为重要,这将会提高EAP的参与度。下面将对这点进行详细论述。
在作者所参与的众多EAP中,有两个坦帕湾地区公司存在有组织的工会。这两个有工会的公司,其EAP得到了全国性工会的支持,但是当地的企业管理者对此仍持谨慎和怀疑的态度。这种谨慎阻碍了这一“新理念”在该地区的发展。幸运的是,很快,有件事证明了EAP的价值。
一个工厂在1979年年底发生了两起酒精中毒事件。在第一起事件中,作者是在一个周六的中午接到求助的。一个工人(有着7年的资历)在其值大夜班期间发生了情绪崩溃。在与领班的争执中他失控了――将一个酒瓶扔向了领班(幸运的是并没有扔中,但是打碎了领班办公室窗户的玻璃)。联络员(隶属于EAP办公室)是一名工会的监管员,他立即问道,“能否和该工人见个面?”他在1小时后见到了这名工人,将其初步诊断为“急性戒断综合征”,并于当天将其转介到一家治疗中心。很明显,这名工人在其值班的大部分时间中处于昏迷状态。该员工被勒令进行治疗,并停职几个月(EAP通常是惩罚的备选方案,而不是替代物)。在完成一个康复计划后,该员工重新回到了工作岗位;现在,他完全是一个头脑清醒、高效的员工。毫无疑问,如果没有工会监管员的迅速反应和EAP的存在,他将会失去他的工作、资历以及专业技能。
另外一个事件是关于一个技能熟练的老员工的,他被另一名监管员带到了EAP办公室。这名员工喝醉了,并试图在下班后自己开车回家。监管员劝他让别人送他回家,并将他直接带到了EAP办公室。在对其进行劝说后,当天便将他送到了治疗中心,现在他已经完全康复了。这是一名有着20年资历的员工,他甚至比以前的他更有能力了。在这两起案例中,这两名问题员工的家人和同事都发现了他们的问题,但是却不知道该怎么做,公司(和工会)提供的EAP服务帮助了他们和公司本身。
正如本文所写的,4年后,这些问题被EAP重新界定,并为酗酒、吸毒和许多造成生产力下降的问题确定了适当的治疗方案。顺便提一下,基层工会的各级管理者是EAP的坚实后盾,提供了20%~25%的转介。在有工会参与的EAP中,确保他们的支持是非常重要的。
3.政策声明
每一个向员工提供EAP服务的企业都必须具备一个明确的关于EAP理念和目的的政策说明。政策说明要明确表明,员工不可避免地会存在问题;这些问题通常会影响到工作表现,但企业更倾向于以一种保密的、专业的方式向员工提供恰当的帮助来恢复其应有的能力,而非解雇那些有问题的员工。有效的政策声明应明确以下几点:
人都会出现问题,在工作场所也不能幸免;
企业更喜欢通过专业的方式尽快解决那些造成困扰的问题;
EAP处理问题时,会对问题进行保密,而且不会将其记入员工的人事档案;
酗酒和药物滥用等会被当作疾病来处理,而不会被看作是需要惩罚的行为;
EAP的存在是为了向员工和其家人提供帮助,而不是纪律条例和政策的替代物;
在任何情况下,都不会强迫员工接受EAP的服务。
作为企业声明的基本成分,这些基本原则是必须的,因为员工是企业最宝贵的资产。此外,制订这些原则是为了保护那些选择接受EAP服务的员工。
……

Specifications

Brand Jingdong book
Brand Origin China

Disclaimer

Product packaging, specifications and price are subject to change without notice. All information about the products on our website is provided for information purposes only. Please always read labels, warnings and directions provided with the product before use.

View Full Terms of Use
Add to favorites
{{ $isZh ? coupon.coupon_name_sub : coupon.coupon_ename_sub | formatCurrency }}
{{__("Buy Directly")}} {{ itemCurrency }}{{ item.directly_price }}
Quantity
{{ quantity }}
{{ instockMsg }}
{{ limitText }}
{{buttonTypePin == 3 ? __("Scan to view more PinGo") : __("Scan to start")}}
Sold by JD@CHINA
Ship to
{{ __("Ship to United States only") }}
Free shipping over 69
Genuine guarantee

Added to Cart

Keep Shopping

More to Consider

{{ item.brand_name }}

{{ item.item_name }}

{{ item.currency }}{{ item.market_price }}

{{ item.currency }}{{ item.unit_price }}

{{ item.currency }}{{ item.unit_price }}

Coupons

{{ coupon.coupon_name_new | formatCurrency }}
Clip Clipped Over
{{ getCouponDescStr(coupon) }}
{{ coupon.use_time_desc }}
Expires soon {{ formatTime(coupon.use_end_time) }}

Share this item with friends

Cancel

Yami Gift Card

Get this exclusive deal when paying with gift card

Terms and Conditions

Gift card deals are special offers for selected products;

The gift card deals will automatically be activated if a customer uses gift card balance at check out and the balance is sufficient to pay for the total price of the shopping cart products with gift card deals;

You will not be able to activate the gift card deals if you choose other payment methods besides gift card. The products will be purchased at their normal prices;

If your account balance is not enough to pay for the products with gift card deals, you can choose to reload your gift card balance by clicking on the Reload button at either shopping cart page or check out page;

Products that have gift card deals can be recognized by a special symbol showing 'GC Deal';

For any additional questions or concerns, please contact our customer service;

Yamibuy reserves the right of final interpretation.

Sold by Yami

Service Guarantee

Yami Free Shipping over $49
Yami Easy Returns
Yami Ships from United States

Shipping

  • United States

    Standard Shipping is $5.99 (Excluding Alaska & Hawaii). Free on orders of $49 or more.

    Local Express is $5.99 (Available in Parts of CA, NJ, MA & PA). Free on orders of $49 or more.

    2-Day Express (Includes Alaska & Hawaii) starts at $19.99.

Return Policy

Yami is committed to provide our customers with a peace of mind when purchasing from us. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues; To ensure that every customer receives safe and high-quality products, we do not provide refunds or returns for beauty products once they have been opened or used, except in the case of quality issues; Some products may have different policies or requirements associated with them, please see below for products under special categories, or contact Yami Customer Service for further assistance).
Thank you for your understanding and support.

Learn More

Sold by Yami

Terms and Conditions of Yami E-Gift Card

If you choose “Redeem automatically” as your delivery method, your gift card balance will be reload automatically after your order has been processed successfully;

If you choose “Send to Email”as your delivery method, the card number and CVV will be sent to the email address automatically;

Any user can use the card number and CVV to redeem the gift card, please keep your gift card information safely. If you have any trouble receiving email, please contact Yami customer service;

Yami gift card can be used to purchase both Yami owned or Marketplace products;

Yami gift card will never expire;

Yami gift card balance does not have to be used up at once;

All rights reserved by Yami.

Return Policy

Gift card that has already been consumed is non-refundable.

Sold by JD@CHINA

Service Guarantee

Yami Free Shipping over $49
Yami Easy Returns
Yami Ships from United States

Shipping

  • United States

    Standard Shipping is $5.99 (Excluding Alaska & Hawaii). Free on orders of $49 or more.

    Local Express is $5.99 (Available in Parts of CA, NJ, MA & PA). Free on orders of $49 or more.

    2-Day Express (Includes Alaska & Hawaii) starts at $19.99.

Return Policy

You may return product within 30 days upon receiving the product. Items returned must be new in it's original packing, including the original invoice for the purchase. Customer return product at their own expense.

Sold by JD@CHINA

Service Guarantee

Yami Cross-store Free Shipping over $69
Yami 30-days Return

Yami-China FC

Yami has a consolidation warehouse in China which collects multiple sellers’ packages and combines to one order. Our Yami consolidation warehouse will directly ship the packages to your door. Cross-store free shipping over $69.

Return Policy

You may return products within 30 days upon receiving the products. Sellers take responsibilities for any wrong shipment or missing items. Packing needs to be unopened for any other than quality issues return. We promise to pack carefully, but because goods are taking long journey to destinations, simple damages to packaging may occur. Any damages not causing internal goods quality problems are not allowed to return. If you open the package and any quality problem is found, please contact customer service within three days after receipt of goods.

Shipping Information

Yami Consolidation Service Shipping Fee $9.99(Free shipping over $69)

Sellers in China will ship their orders within 1-2 business days once the order is placed. Packages are sent to our consolidation warehouse in China and combined there. Our Yami consolidation warehouse will directly ship the packages to you via UPS. The average time for UPS to ship from China to the United States is about 10 working days and it can be traced using the tracking number. Due to the pandemic, the delivery time may be delayed by about 5 days. The package needs to be signed by the guest. If the receipt is not signed, the customer shall bear the risk of loss of the package.

Sold by JD@CHINA

Service Guarantee

Free shipping over 69
Genuine guarantee

Shipping

Yami Consolidated Shipping $9.99(Free shipping over $69)


Seller will ship the orders within 1-2 business days. The logistics time limit is expected to be 7-15 working days. In case of customs clearance, the delivery time will be extended by 3-7 days. The final receipt date is subject to the information of the postal company.

Yami Points information

All items are excluding from any promotion or points events on Yamibuy.com

Return Policy

You may return product within 30 days upon receiving the product. Items returned must be new in it's original packing, including the original invoice for the purchase. Customer return product at their own expense.

Yami

Download the Yami App

Back Top

Recommended for You

About the brand

Jingdong book

为您推荐

Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折

Reviews{{'('+ commentList.posts_count + ')'}}

Have your say. Be the first to help other guests.

Write a review
{{ totalRating }} Write a review
  • {{i}} star

    {{i}} stars

    {{ parseInt(commentRatingList[i]) }}%

Yami Yami
{{ comment.user_name }}

{{ showTranslate(comment) }}Show Less

{{ strLimit(comment,800) }}Show more

Show Original

{{ comment.content }}

Yami
Show All

{{ formatTime(comment.in_dtm) }} VERIFIED PURCHASE {{groupData}}

{{ comment.likes_count }} {{ comment.likes_count }} {{ comment.reply_count }} {{comment.in_user==uid ? __('Delete') : __('Report')}}
Yami Yami
{{ comment.user_name }}

{{ showTranslate(comment) }}Show Less

{{ strLimit(comment,800) }}Show more

Show Original

{{ comment.content }}

Yami
Show All

{{ formatTime(comment.in_dtm) }} VERIFIED PURCHASE {{groupData}}

{{ comment.likes_count }} {{ comment.likes_count }} {{ comment.reply_count }} {{comment.in_user==uid ? __('Delete') : __('Report')}}

No related comment~

Review

Yami Yami

{{ showTranslate(commentDetails) }}Show Less

{{ strLimit(commentDetails,800) }}Show more

Show Original

{{ commentDetails.content }}

Yami
Show All

{{ formatTime(commentDetails.in_dtm) }} VERIFIED PURCHASE {{groupData}}

{{ commentDetails.likes_count }} {{ commentDetails.likes_count }} {{ commentDetails.reply_count }} {{commentDetails.in_user==uid ? __('Delete') : __('Report')}}

Please write at least one word

Comments{{'(' + replyList.length + ')'}}

Yami Yami

{{ showTranslate(reply) }}Show Less

{{ strLimit(reply,800) }}Show more

Show Original

{{ reply.reply_content }}

{{ formatTime(reply.reply_in_dtm) }}

{{ reply.reply_likes_count }} {{ reply.reply_likes_count }} {{ reply.reply_reply_count }} {{reply.reply_in_user==uid ? __('Delete') : __('Report')}}

Please write at least one word

Cancel

That’s all the comments so far!

Write a review
How would you rate this item?

Please add your comment.

  • A nice nickname will make your comments more popular!
  • The nickname in your account will be changed to the same as here.
Thanks for your review
Our community rely on great reviews like yours to find the best of Asia.

Report

If you find this content inappropriate and think it should be removed from the Yami.com site, let us know please.

Cancel

Are you sure to delete your review?

Cancel

You’ve Recently Viewed

About the brand

Jingdong book