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Jingdong book

国外名校最新教材精选:信息系统管理实践(第7版)

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Content Description

《信息系统管理实践(第7版)》对管理信息系统(MlS)的发展历程进行了细致的描述和回顾,对各种信息系统管理的风格和战略提出了全面和深刻的见解,且理论与实践相结合,技术与管理并重,特别适合作为我国信息管理与信息系统、电子商务、信息工程等专业的本科高年级相关课程,以及工商管理硕士(MBA)管理信息系统课程的教材和教学参考书,对于我国各类组织的信息系统经理或者高层主管了解信息系统在组织中的应用实践也是一本相当出色的参考书。《信息系统管理实践》(第7版影印版)论述了当代组织在信息技术管理方面的实践,重点放在信息系统主管认为重要的一些问题上,全书的框架便于初学者理解。
Author Description

芭芭拉· C· 麦克纳林,毕业于加州大学圣芭芭拉分校,从1969年她与自己的父亲理查德· G· 坎宁编写每月一期的新闻通讯EDPAnalyzer,就开始了信息系统领域著作的写作生涯,她特别擅长于从事公司如何创造性地使用信息技术方面的案例写作。
拉尔夫· H· 斯普拉格是夏威夷大学工商管理学院信息技术管理系的教授,有30多年从事组织中的计算机和信息技术应用的教学、研究和咨询的经验。他的专长在决策支持系统、战略信息系统规划、信息系统管理以及电子文档管理方面。他发表和出版了数十篇学术论文和专著,其中关于决策支持系统框架的论文是1980年以来信息系统领域引用最多的25篇论文之一。他被公认为是管理信息系统领域10位顶尖学者之一。
Catalogue

译者序
前言
第1章信息系统管理的重要性
1.1 引言
1.1.1本书的主题
1.1.2信息系统管理
1.2简史
1.3组织环境
1.3.1外部商业环境
1.3.2内部组织环境
1.3.3新工作环境的目标
1.4技术环境
1.4.1硬件的发展趋势
1.4.2软件的发展趋势
1.4.3数据技术的发展趋势
1.4.4通信技术的发展趋势
1.5信息系统组织的使命
1.6一个简单模型
1.7一个改进的模型
1.7.1技术
1.7.2用户
1.7.3系统开发和交付
1.7.4信息系统管理
1.8本书的组织
案例:MeadWestvaco公司
问题和练习
参考文献
第一篇 领导力问题
第2章信息系统的头等职责
2.1引言
2.2信息系统组织向何处去
2.2.1信息技术的收益不断增大
案例:SABRE订票系统
2.2.2传统职能在被慢慢蚕食
2.2.3新的角色正在显现
2.2信息系统淡化
案例:LIFESCAN公司
2.3首席信息官的职责
2.3.1 三个时代中首席信息官的角色
2.3.2领先:理解业务创建愿景
案例:英国石油公司
案例:安泰人寿保险公司
2.3.3治理:建立信息系统治理结构
案例:杜克能源公司
2.3.4投资:塑造信息技术投资组合
案例:沃尔玛与K-Mart
案例:安盛保险公司
2.3.5管理:建立可信性并培育变革
案例:雷盛公司
2.3.6需要首席信息官办公室吗?
2.3.7首席信息官何去何从?
2.4小结
问题和练习
参考文献
第3章信息系统的战略应用
3.1引言
3.1.1信息技术战略性应用的历史
3.1.2因特网革命何去何从?
3.1.3廉价革命
3.1.4第二幕:利润回落
案例:固安捷公司
3.1.5信息技术还重要吗?
……
第4章信息系统规划
第二篇基础技术管理
第5章分布式系统:整体架构
第6章通信管理
第7章信息资源管理
第8章运作管理
第三篇系统开发管理
第9章系统开发技术
第10章系统开发中的管理问题
第四篇知识工作支持系统
第11章支持决策
第12章支持协作
第13章支持知识工作
第五篇展望未来
第14章未来的挑战
主要术语解释
缩略语解释
Book Abstract

第1章信息系统管理的重要性
1.1 引言
信息技术(IT)——计算机以及电信——正带来某种革命性的、打破原有结构的冲击,而这正是近些年来人们一直预期和鼓吹的。计算设备在速度以及容量上的快速进步,加上因特网、数字存储、无线及移动设备和多媒体内容的普及,正导致我们的生活和工作方式发生很大的改变。
尽管信息技术几乎影响着人类活动的所有方面,但本书侧重于其在管理和经营组织时的应用,包括商业企业、政府组织和社会福利及慈善机构。只要人们一起工作,追求共同的目标,信息技术就会改变他们的工作方式。
近50年来,为达到上述目的,管理和经营信息技术已成为一个实践的工作领域。这一领域首先作为“商务数据处理”出现,而后就成为众所周知的“管理信息系统(MIS)”,现在被称作信息技术(IT)。本书中,我们将区分信息技术(这个技术本身)以及管理该技术的组织,我们称后者为信息系统(IS)组织。信息系统是联合技术、人、流程以及组织机构来促进信息技术在改善组织业绩上的使用。
Introduction

本书涉及信息技术(IT)管理在当今组织中的实践。基于以下原因,信息技术的成功管理变得至关重要:
信息技术现在已成为用于塑造竞争优势和对组织流程进行变革的战略性资产。
组织应用信息技术的环境在复杂性方面大大增强,例如组织间环境。
信息技术的能力和运用技术的复杂性也在加速增长。
随着信息技术及其运用变得越来越复杂,开发交付技术的战略和系统变得越来越困难。
因此,人们在对IT应用的管理中越来越需要一个指南,以对其中一些议题如战略、战术等进行指导。为了多少满足一下这种需求,一些高等院校已经开发出了关注信息技术管理的相关课程。由于以下两方面特殊的原因,这种课程的教材相对稀缺。
首先,信息技术变化如此之快,以至于教材作者、从业人员、研究人员和学术界难于紧跟最新潮流。例如,信息技术的两个重要的发展比较突出。一个是万维网(WWW)在商业领域的快速普及和应用。这个重大的转变似乎是当今信息技术革命(无线手持计算)的一个前兆,它开始改变人们工作、生活和娱乐的方式。因此,信息系统(IS)部门在忙于为企业创建基于因特网平台的同时,也要对其他计算平台(小的无线设备)进行试验。

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