{{sellerTotalView > 1 ? __("sellers", {number: sellerTotalView}) : __("seller", {number: sellerTotalView}) }}, {{numTotalView > 1 ? __("items", {number: numTotalView}) : __("item", {number: numTotalView}) }}
free FREE

Change Your Zip Code

Inventory information and delivery speeds may vary for different locations.

Location History

{{email ? __('Got it!') : __('Restock Alert')}}

We will notify you by email when the item back in stock.

Cancel
Yami

Jingdong book

礼仪的价值:迈向成功必备的9堂修身课

{{buttonTypePin == 3 ? __("Scan to view more PinGo") : __("Scan to start")}}

礼仪的价值:迈向成功必备的9堂修身课

{{__(":people-members", {'people': item.limit_people_count})}} {{ itemCurrency }}{{ item.valid_price }} {{ itemCurrency }}{{ item.invalid_price }} {{ itemDiscount }}
Ends in
{{ itemCurrency }}{{ item.valid_price }}
{{ itemCurrency }}{{ priceFormat(item.valid_price / item.bundle_specification) }}/{{ item.unit }}
{{ itemDiscount }}
{{ itemCurrency }}{{ item.valid_price }} {{ itemCurrency }}{{ priceFormat(item.valid_price / item.bundle_specification) }}/{{ item.unit }} {{ itemCurrency }}{{ item.invalid_price }} {{itemDiscount}}
{{ itemCurrency }}{{ item.valid_price }}
Sale ends in
Sale will starts after Sale ends in
{{ getSeckillDesc(item.seckill_data) }}
{{ __( "Pay with Gift Card to get sale price: :itemCurrency:price", { 'itemCurrency' : itemCurrency, 'price' : (item.giftcard_price ? priceFormat(item.giftcard_price) : '0.00') } ) }} ({{ itemCurrency }}{{ priceFormat(item.giftcard_price / item.bundle_specification) }}/{{ item.unit }}) Details
Best before

Currently unavailable.

We don't know when or if this item will be back in stock.

Unavailable in your area.
Sold Out

Details

Full product details
Editer Recommend

★畅销书作家、美国知名社交礼仪专家杰奎琳?惠特摩尔重磅之作!
★杰奎琳特为中国读者修改原稿,更契合读者的需求。其语言亲切自然,极富感染力与说服力。
★本书为全新译本,翻译意达文雅,装帧设计精良,为读者带去较好的视觉与精神体验!
★风靡全美的礼仪必备读本,多位名家倾情力荐。
Content Description

对方介绍完自己,2分钟后你就忘了对方的名字出席重要商务宴席时,用哪把叉子用餐如何恰当地买单你有没有冒犯了国际客户,发现后却为时已晚这些错误的存在,会妨碍我们前进。然而,我们可以通过学习一点礼仪避免这些失礼的行为。
礼仪是一套功能强大、实用、能为你带来实际盈利的技能,特别是在找工作、保住饭碗或想在工作中取得成功时。这是一套规则,一套指南,使你的职场关系更和谐,更有效率,更容易管理,更有意义。
国际礼仪专家杰奎琳惠特摩尔从许多成功的CEO和高层管理者的经验中收集了各种贴士和战略方法、警戒故事,从中可以习得:
在会议室或餐桌前更加优雅和专业
掌握沟通和建立人脉的艺术,并记住别人的名字
通过技术手段让沟通更有效
保持联系,培育职场关系,并把联系变成合同
每次都要准备有意义的感谢信,寄送恰当的商务礼品
培养“全球意识”,增强国际关系
这些课程会让你认识到对待同事、客户和顾客之间的细微差别,这有助于增加你的知名度、可信度和盈利能力。h
Author Description

杰奎琳·惠特摩尔,著名礼仪专家,拥有专业认证的演讲家,7月全美电话礼仪月的创始人,美国棕榈滩礼仪学校的创始人兼董事长。
杰奎琳经常受邀参加世界各大电台、电视台节目的录制,接受过美国广播公司、美国有线电视新闻网、福克斯新闻频道、全美新闻广播电台等的访问。《纽约时报》《今日美国》《华尔街日报》都对她进行过报道。她还做过《魅力》《丽都》《嘉人》《财富》等杂志的专访。
Comments

在今天的商业环境中,职业人都应该意识到,举止得体与否,协议是否恰当无误,都有可能营建或断送一段潜在的业务关系。

——托尼·亚历山德拉博士,《白金法则》的合著者

如何对待别人、如何管理自己,不是随便做做的,它们非常重要。如果你同意的话,那么这本书的封面就足以吸引你驻足停留。

——杰克·华伦蒂,美国电影协会前主席

这本书值得一读,它激励人心,并提供了大量有价值的信息。任何企业,不论是初创公司还是行业领导者,都能从本书中受益。

——利迪西亚·伯德里戈,《新时代的新方式:礼仪完整指南》的作者,在肯尼迪政府时期担任白宫社交秘书

这本书为追求成功的商业领袖未雨绸缪提供了方法。

——小亚力山大 M. 黑格上将,白宫前总参谋长,北约前指挥官,美国前国务卿

人们会根据你的态度和行为做决定,这本书会告诉你如何打造和维护积极的第一印象。

——布瑞恩·特雷西,《涡轮式战略:快速提升业务和利润的21种方式》的作者

一本调整必要商业行为的书,一本务实的、简单的常识指南。

——乔安妮·戈登,《快乐工作:100位女性喜欢工作的理由》的作者

此书是一本财富指南,将教会你如何成为一个有同理心、同情心和有效率的人。

——朱迪·B.罗森纳博士,《美国的竞争力秘密:关于尔湾市加利福尼亚大学研究生院女性管理者和女教授》的作者

一本非常宝贵的指南,这些礼仪解决方案能帮助你的个人和职业生活。

——查尔斯 P. 加西亚,斯特灵金融投资集团首席执行官

商业人士必须阅读的业务书,不论职级高低,因为客户和员工的态度会影响公司的盈利能力。

——李·埃利斯,CBS和甘尼特出版(美国周末)前副总裁

惠特摩尔用温暖、友好的风格书写本书,涵盖了从电子邮件到正式宴会的一切场合,通俗好记。

——卡洛琳 B. 埃尔曼,美国商业妇女协会首席执行官

Catalogue

推荐序
前 言
第一课 根深蒂固的第一印象
和门卫做朋友
会谈中:察言观色
放慢脚步,建立友谊
会议之后:确定目标和期望
第二课 小关心换来大商机
光有好品牌还不够
第三课 得体着装为你加分
让自己有模有样
商务休闲装难当大任
让着装完美的小细节
谈吐不凡:职业化的表现
第四课掌握不同的沟通技巧
熟能生巧
曝光自己
握手的秘诀:坚定有力
完美握手的5 个要点
记住别人的名字
记住人名的10 个方法
拓展人脉时需要知道的6 件事
拓展人脉时的7 个陷阱
3 招让你融入社交圈
培养关系需要时间
保持联系
第五课 学会领悟,有效倾听
6 大谈话终结者
有效倾听
侧耳倾听才能营建信任
掌握10 个方法变身好听众
第六课 餐桌商机:用餐艺术
吃饭也讲究:15 种最常见的错误用餐行为
介绍性的见面
餐具的使用讲究
早餐—— 一日之计在于晨
完善宴会礼仪
最佳宾客
订酒和品酒
举止得体地敬酒
第七课 e 时代的礼仪规则
声音里的情感:有用的电话礼仪
工作场合的电话礼仪
免提电话和语音邮件
在e 时代不要丢掉你的人脉网
电子邮件:到底多少才算太多?
网络礼仪
智能手机和平板电脑
手机带来的利与弊
对粗鲁行为的忏悔
手机商务礼仪
9 个技巧,让你成为更有礼貌的手机使用者
拍照
第八课 全球化:避免国际笑话
树立全球意识
把建立关系放在首位
维护国际关系的技巧
第九课 感恩的心,感谢有你
表达感谢可以提升销量
表达感谢的方式
感激和小费
最后的思考
致谢

Introduction

天资聪颖、学历不凡、经验丰富、资深望重,其实这些并不足以帮你获得心仪的工作、找到铁饭碗,也不足以帮你在工作中取得长足的进步。同样天时地利人和,不能保证一定拿下客户、签下合同。经济全球化看重的是个人的能力,这种能力是欧洲绅士使用刀叉时的斯文优雅,是国家元首纵横捭阖时的深谋远虑,是公司CEO 运筹织就的关系大网。比这些能力更重要的,是一种相处之道,能做到让别人觉得轻松,给人如沐春风般舒服的感觉,成功就不远了。和公司里的看门大叔、市政府里的行政官员都能愉快相处,便是这种能力的体现。
商务礼仪,和沟通谈判技巧、激励手段一样,都是“软技能”的组成部分。这些技能让真正的领导者们从芸芸众生中脱颖而出。如果你的行为无法和别人合拍,就可能会损害公司外部有价值的商业关系,或者破坏公司内部的关系。有人说礼貌只不过是一种常识,但是这些常识如今已经被渐渐淡漠在人们的头脑里了。
良好的行为举止和优雅的社交范儿不是与生俱来的,而是后天习得的。礼节礼貌需要勤加练习,就像练习打网球、打高尔夫、绘画,或者弹钢琴一样。经常重复一种行为,它就会变成自发的、自然而然的习惯,也就更有自信。如果每天练习商务礼仪技能,就会专注于商务上的正事,不必惶惶不安地担心自己做错事或是说错话。
稍加粉饰的处世原则和良好的职业素养,在商务交流中不会伤害任何人。从初出茅庐的大学毕业生到出类拔萃的高级执行官,全世界的人们都在学习礼仪课程,吸收那些他们在家或在学校可能学不到的礼仪知识。很多新晋MBA、中层管理者和CEO 发现,参加商务礼仪课程后能够提升自信和能力,和客户、顾客、合作者接触时,就多了几分优雅和泰然自若。
我的一位客户是某公司的销售经理,负责亚利桑那州斯科特斯戴尔地区的高端度假胜地和SPA 业务。他打算报名参加一期商务礼仪研习班,以提升自己在会议、见面、商务餐宴等场合的礼仪技巧。“妈妈教过我如何保持得体的姿态,但是商界瞬息万变,那些知识已经不够用了。”报名时他告诉我。他说他在公司晋升得非常快,常常需要在名流权贵辈出的场合里介绍自己的公司。“我想知道,在盛大庄重的白宫国宴上或者在轻松随意的同事烧烤聚会上,如何给大家留下深刻的印象。”他说。
参加我的研习班几个月后,他打电话来感谢我,现在的他更加自信,也变得更加优雅从容、面面俱到。“在研习班之前,我一直想找个办法提升自己,让自己更有竞争优势,”他告诉我,“现在礼仪成了我的秘密武器。”
很多人觉得,只有那些古板执拗、远离潮流、自命不凡的人才讲“礼仪”这样的词。可是礼仪不是装腔作势、矫揉造作,也不是卖弄自我、秀优越感。在接下来的章节,你会发现商务礼仪不光适用于上流社会或者追求更高社会地位的人:它是一个强有力的、有实际作用的、能带来益处的技能,是派得上用场的得力武器。
在商业竞争里取胜,就必须知道如何玩游戏。想要在游戏中拔得头筹,就必须深谙游戏规则。礼仪就是一套规则,一本指南,它让个人关系和职场关系更加和谐、更具成效、更好管理、更有意义。我发现礼仪规则同人生或工作中的大多数规则一样,不是一成不变的。在这本书里我采访了很多拔类超群、天资出众的成功人士,我发现他们的轶事和至理名言大都建立在正确的判断和得体的礼仪上。这些成功人士的故事证实了优雅的礼仪能够带来商业机会。他们的优秀观点、实践和建议,也许能激励你,帮助规划属于自己的成功蓝图。
有时,他们的建议会让你感到惊讶,也许会和别的礼仪课本截然不同。但是我采访的每个人,都认同一点:人生中的每一件事都是在一定情境下,受到个人选择、个人品位和得体行为的影响。同一场合里,你的处理方式可能就与你的同事大相径庭。
商务课程可以提供时下流行的方法来建立个人联系和稳固关系,增加人脉价值,提升(和维持)你的竞争力。它会提供大量建议,帮助你区别对待合作者、客户和顾客,让你有准备地处理各种尴尬,避免不当礼仪破坏个人声誉、妨碍商业交易,或者对职业生涯造成严重后果。
我觉得有必要和你分享这些信息,因为不管什么时候,你在社交或商务场合中感觉到不安全或者不自然,你只需知道我在你身后,还有很多人和你一起并肩。这本书是写给你的,也是写给我自己的。我每天都不止一次地会遇到书中描述的场景。
希望通过这本书,你能学到新的技能,在任何时间和场合都能愉快地与他人相处。也许你会发现有些时候事情不那么棘手,你应该开阔眼界,提升创造力,锻炼能力。

Specifications

Brand Jingdong book
Brand Origin China

Disclaimer

Product packaging, specifications and price are subject to change without notice. All information about the products on our website is provided for information purposes only. Please always read labels, warnings and directions provided with the product before use.

View Full Terms of Use
Add to favorites
{{ $isZh ? coupon.coupon_name_sub : coupon.coupon_ename_sub | formatCurrency }}
{{__("Buy Directly")}} {{ itemCurrency }}{{ item.directly_price }}
Quantity
{{ quantity }}
{{ instockMsg }}
{{ limitText }}
{{buttonTypePin == 3 ? __("Scan to view more PinGo") : __("Scan to start")}}
Sold by JD@CHINA
Ship to
{{ __("Ship to United States only") }}
Free shipping over 69
Genuine guarantee

Added to Cart

Keep Shopping

More to Consider

{{ item.brand_name }}

{{ item.item_name }}

{{ item.currency }}{{ item.market_price }}

{{ item.currency }}{{ item.unit_price }}

{{ item.currency }}{{ item.unit_price }}

Coupons

{{ coupon.coupon_name_new | formatCurrency }}
Clip Clipped Over
{{ getCouponDescStr(coupon) }}
{{ coupon.use_time_desc }}
Expires soon {{ formatTime(coupon.use_end_time) }}

Share this item with friends

Cancel

Yami Gift Card

Get this exclusive deal when paying with gift card

Terms and Conditions

Gift card deals are special offers for selected products;

The gift card deals will automatically be activated if a customer uses gift card balance at check out and the balance is sufficient to pay for the total price of the shopping cart products with gift card deals;

You will not be able to activate the gift card deals if you choose other payment methods besides gift card. The products will be purchased at their normal prices;

If your account balance is not enough to pay for the products with gift card deals, you can choose to reload your gift card balance by clicking on the Reload button at either shopping cart page or check out page;

Products that have gift card deals can be recognized by a special symbol showing 'GC Deal';

For any additional questions or concerns, please contact our customer service;

Yamibuy reserves the right of final interpretation.

Sold by Yami

Service Guarantee

Yami Free Shipping over $49
Yami Easy Returns
Yami Ships from United States

Shipping

  • United States

    Standard Shipping is $5.99 (Excluding Alaska & Hawaii). Free on orders of $49 or more.

    Local Express is $5.99 (Available in Parts of CA, NJ, MA & PA). Free on orders of $49 or more.

    2-Day Express (Includes Alaska & Hawaii) starts at $19.99.

Return Policy

Yami is committed to provide our customers with a peace of mind when purchasing from us. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues; To ensure that every customer receives safe and high-quality products, we do not provide refunds or returns for beauty products once they have been opened or used, except in the case of quality issues; Some products may have different policies or requirements associated with them, please see below for products under special categories, or contact Yami Customer Service for further assistance).
Thank you for your understanding and support.

Learn More

Sold by Yami

Terms and Conditions of Yami E-Gift Card

If you choose “Redeem automatically” as your delivery method, your gift card balance will be reload automatically after your order has been processed successfully;

If you choose “Send to Email”as your delivery method, the card number and CVV will be sent to the email address automatically;

Any user can use the card number and CVV to redeem the gift card, please keep your gift card information safely. If you have any trouble receiving email, please contact Yami customer service;

Yami gift card can be used to purchase both Yami owned or Marketplace products;

Yami gift card will never expire;

Yami gift card balance does not have to be used up at once;

All rights reserved by Yami.

Return Policy

Gift card that has already been consumed is non-refundable.

Sold by JD@CHINA

Service Guarantee

Yami Free Shipping over $49
Yami Easy Returns
Yami Ships from United States

Shipping

  • United States

    Standard Shipping is $5.99 (Excluding Alaska & Hawaii). Free on orders of $49 or more.

    Local Express is $5.99 (Available in Parts of CA, NJ, MA & PA). Free on orders of $49 or more.

    2-Day Express (Includes Alaska & Hawaii) starts at $19.99.

Return Policy

You may return product within 30 days upon receiving the product. Items returned must be new in it's original packing, including the original invoice for the purchase. Customer return product at their own expense.

Sold by JD@CHINA

Service Guarantee

Yami Cross-store Free Shipping over $69
Yami 30-days Return

Yami-China FC

Yami has a consolidation warehouse in China which collects multiple sellers’ packages and combines to one order. Our Yami consolidation warehouse will directly ship the packages to your door. Cross-store free shipping over $69.

Return Policy

You may return products within 30 days upon receiving the products. Sellers take responsibilities for any wrong shipment or missing items. Packing needs to be unopened for any other than quality issues return. We promise to pack carefully, but because goods are taking long journey to destinations, simple damages to packaging may occur. Any damages not causing internal goods quality problems are not allowed to return. If you open the package and any quality problem is found, please contact customer service within three days after receipt of goods.

Shipping Information

Yami Consolidation Service Shipping Fee $9.99(Free shipping over $69)

Sellers in China will ship their orders within 1-2 business days once the order is placed. Packages are sent to our consolidation warehouse in China and combined there. Our Yami consolidation warehouse will directly ship the packages to you via UPS. The average time for UPS to ship from China to the United States is about 10 working days and it can be traced using the tracking number. Due to the pandemic, the delivery time may be delayed by about 5 days. The package needs to be signed by the guest. If the receipt is not signed, the customer shall bear the risk of loss of the package.

Sold by JD@CHINA

Service Guarantee

Free shipping over 69
Genuine guarantee

Shipping

Yami Consolidated Shipping $9.99(Free shipping over $69)


Seller will ship the orders within 1-2 business days. The logistics time limit is expected to be 7-15 working days. In case of customs clearance, the delivery time will be extended by 3-7 days. The final receipt date is subject to the information of the postal company.

Yami Points information

All items are excluding from any promotion or points events on Yamibuy.com

Return Policy

You may return product within 30 days upon receiving the product. Items returned must be new in it's original packing, including the original invoice for the purchase. Customer return product at their own expense.

Yami

Download the Yami App

Back Top

Recommended for You

About the brand

Jingdong book

为您推荐

Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折
Yami
欣葉
2种选择
欣叶 御大福 芋头麻薯 180g

周销量 600+

$1.66 $1.99 83折

Reviews{{'('+ commentList.posts_count + ')'}}

Have your say. Be the first to help other guests.

Write a review
{{ totalRating }} Write a review
  • {{i}} star

    {{i}} stars

    {{ parseInt(commentRatingList[i]) }}%

Yami Yami
{{ comment.user_name }}

{{ showTranslate(comment) }}Show Less

{{ strLimit(comment,800) }}Show more

Show Original

{{ comment.content }}

Yami
Show All

{{ formatTime(comment.in_dtm) }} VERIFIED PURCHASE {{groupData}}

{{ comment.likes_count }} {{ comment.likes_count }} {{ comment.reply_count }} {{comment.in_user==uid ? __('Delete') : __('Report')}}
Yami Yami
{{ comment.user_name }}

{{ showTranslate(comment) }}Show Less

{{ strLimit(comment,800) }}Show more

Show Original

{{ comment.content }}

Yami
Show All

{{ formatTime(comment.in_dtm) }} VERIFIED PURCHASE {{groupData}}

{{ comment.likes_count }} {{ comment.likes_count }} {{ comment.reply_count }} {{comment.in_user==uid ? __('Delete') : __('Report')}}

No related comment~

Review

Yami Yami

{{ showTranslate(commentDetails) }}Show Less

{{ strLimit(commentDetails,800) }}Show more

Show Original

{{ commentDetails.content }}

Yami
Show All

{{ formatTime(commentDetails.in_dtm) }} VERIFIED PURCHASE {{groupData}}

{{ commentDetails.likes_count }} {{ commentDetails.likes_count }} {{ commentDetails.reply_count }} {{commentDetails.in_user==uid ? __('Delete') : __('Report')}}

Please write at least one word

Comments{{'(' + replyList.length + ')'}}

Yami Yami

{{ showTranslate(reply) }}Show Less

{{ strLimit(reply,800) }}Show more

Show Original

{{ reply.reply_content }}

{{ formatTime(reply.reply_in_dtm) }}

{{ reply.reply_likes_count }} {{ reply.reply_likes_count }} {{ reply.reply_reply_count }} {{reply.reply_in_user==uid ? __('Delete') : __('Report')}}

Please write at least one word

Cancel

That’s all the comments so far!

Write a review
How would you rate this item?

Please add your comment.

  • A nice nickname will make your comments more popular!
  • The nickname in your account will be changed to the same as here.
Thanks for your review
Our community rely on great reviews like yours to find the best of Asia.

Report

If you find this content inappropriate and think it should be removed from the Yami.com site, let us know please.

Cancel

Are you sure to delete your review?

Cancel

You’ve Recently Viewed

About the brand

Jingdong book