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Jingdong book

华章经典·管理 总经理(珍藏版)

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Content Description

《华章经典·管理:总经理(珍藏版)》是迄今为止为数不多的专门研究总经理这一特殊职位的专门著作,也是领导与变革权威约翰P.科特的成名之作。科特教授在耗时数载对15位不同类型的总经理进行认真考察的基础上,以自己的第一手资料写成了这部著作。本书对于指导人们担当总经理这一职位,取得事业的成功,达到职业的顶峰,以及甄选、培养、安置这方面的人才,都具有实践和学术的价值。
·综合管理工作究竟是什么?
·什么类型的人会成为总经理?为什么一些总经理表现得比别人出色?
·总经理在哪些方面表现出相似性?在他们处理应急事务及日常工作方面存在什么共同的模式或特点?
·总经理在哪些方面表现出差异性?工作性质和业务背景的差异对业绩影响大不大?个人性格差异对业绩影响大不大?
Author Description

约翰P.科特(John P. Kotter),年仅33岁即荣任哈佛商学院终身教授。
·出版了7部最畅销的商业经管类著作:《总经理》《权力与影响力》《变革的力量》《企业文化与经营业绩》《新规则》《变革之心》《变革》。
·全球一致公认的领导和变革第一权威。
·哈佛商学院三大巨头之一,20世纪对世界经济发展最具影响力的50位大师之一。
科特生于1947年,曾就读于麻省理工学院和哈佛大学,1972年起任职于哈佛商学院。他因开发课程“自我评估与职业发展”而荣获埃克森奖;因提出企业领导的新观点而获JSK奖;因撰写最佳《哈佛商业评论》文章而两次获麦肯锡奖,题目分别是《管理你的上司》和《权力、依赖与有效管理》。
科特还是一名实践者,曾任雅芳、花旗、可口可乐、通用电气、美林、雀巢、飞利浦、摩托罗拉、普华永道等国际知名公司的顾问。
Comments

★科特教授的《总经理》一书为我们提供了深入分析和了解人类素质中最易被误解与低估的看到素质的方法。实现了有效领导的组织才能迎接21世纪严酷环境的挑战。
——路易斯·普里切 宝洁公司销售部副总裁

★最重要的是本书通过识别、描述最有成效的经理人,证明了不同管理方法的价值。
——卡罗尔·施拉伯 通用电气公司

★《总经理》一书充满了有影响力而且十分有用的观点,将大大有助于人们对领导力的把握和评价。
——托马斯·米省 通用电气公司

★科特描写的是现实世界中真实的总经理,而不是理论上描述的、与世界脱节的总经理。所有商学院的学生都应该读一读《总经理》这本书。
——安德鲁·海斯克尔 《时代》杂志前董事长和首席执行总裁

★充满实证,有力、彻底,对于有抱负的经理人很有价值,对于那些寻找合格领导人的董事会成员和公司老板,这是一本必须阅读的书。
——《华盛顿邮报》
Catalogue

丛书赞誉
出版说明
总序
序言
前言

第1章 引言
本项研究的参与者
发现与启示

第2章 综合管理工作:关键挑战与困境
工作、情境及引致的需求
工作要求的差异性
小结与讨论

第3章 总经理:个人特质与背景特征
共同个人特质
个人特质及背景特征差异
小结与讨论

第4章 工作中的总经理(一):行为共性
方式方法
采取这些基本方式的潜在原因
.该方式在日常工作行为中的印证
小结与讨论

第5章 工作中的总经理(二):行为差异
基本模式
汤姆·朗
理查德·帕玻利斯
行为、行为的前因及业绩差异
小结与讨论

第6章 总结、讨论及对提升总经理业绩的启示
归纳总结
对企业人才甄选、发展及员工培训实践的启示
对管理总经理的启示
对正规教育的启示
对管理理论及研究的启示

附录A 关于本研究
附录B 访谈提纲
附录C 调查问卷
附录D 本研究涉及的总经理简历
附录E 总经理业绩评定
注释
Book Abstract

本项研究的总经理经常谈及激发良好业绩水平,同时,将近一半的总经理坦言在过去的几年里,他们最难做出的但又必须做出的决策就是替换一个关键的下属。在此类境况的所有事例中,下属都处于绩效欠佳的状态,总经理不得不对以下几类问题进行一系列艰难的判断:此人是否还有改进提升的可能,如果有的话需要多长时间,以及在此过渡期间欠佳的绩效水平会给公司造成多大成本和风险等。我就曾经目睹了迈克尔·理查森在这样的问题上苦苦挣扎。他所遭遇的情况是:隶属于他一个下属的两个关键员工辞职离开了,剩下的其他人对他们直接上级的管理风格及方式方法也感到非常不满。理查森已经尝试了解决此问题的一些方法,但都不奏效,然而,除非绝对必要,否则他不想做出一个无法后退的决定。他与这个下属已经结识15年之久,并将他一步步扶植到现在的职位上。整个事态让其下属、理查森和他周围的人(其中某些人正向他施压,迫使他以完全不同于其固有的做事风格来处理此事)都处于不快当中。本研究所涉及的总经理也经常谈及发生在下属及他们部门之间的对立和沟通问题。鲍勃·安德森告诉我:“公司管理层和业务层是两个完全不同的世界。
……
Introduction

如今,市场上经管类图书可以说琳琅满目、鱼龙混杂,时髦的名词和概念一浪接一浪滚滚而来,不断从一个新理念转到另一个新理念,传播给大众的管理概念和口号不断翻新,读者的阅读成本和选择成本不断上升。在这个浮躁的社会时期,出版商有时提供给读者的不再是精神食粮,而是噪声和思维杂质,常常使希望阅读、学习和提升的管理者无所适从,找不到精神归依。任何一门学问,如果割断了与自身历史的联系,就只能成为一个临时的避难所,而不再是一座宏伟的城堡。
针对这种情况,机械工业出版社号召大家回归经典,阅读经典,并以身作则,出版了这套华章经典系列,分设3个子系——管理、金融投资和经济。
“华章经典管理”系列第一批将推出泰勒、法约尔和福列特的作品,后续将会穿越现代管理丛林,收录巴纳德、马斯洛、列维特、明茨伯格、西蒙和马奇等各种流派的管理大师的作品。同时,也将收录少量对管理实践有过重要推动作用的实用管理方法。
作为管理研究战线的一员,我为此而感到高兴,也为受邀给该系列作序而感到荣幸!随着经济全球化和知识经济的到来,知识的更新速度迅速提升,特别是管理知识更是日新月异,丰富多彩。我们知道,大部分自然科学的原理不会随时间变化而失效。但因管理的许多知识与环境和管理情境有关,可能会随着时间和管理情境的变迁而失去价值。于是,人们不禁要问:管理经典系列的出版是否还有现实意义?坦率地讲,许多贴有流行标签的管理理论或方法,可能会因时间和环境的变化而失去现实价值,但类似于自然科学和经济学,管理的知识也有其基本原理和经典理论,这些东西并不会随时间的流逝而失效。另外,正是由于管理有许多与情境和人有关的理论、感悟、智慧的结晶、哲学的思考,因此反倒会随着历史的积淀和经历的丰富而不断发展和深化,绽放出更富历史感、更富真知的光彩。换句话说,不少创造经典的大师可能已经走了,但其思想和智慧还活着!不少浮华的流行概念和观点死了,但其背后的经典还闪闪发光!在这套管理经典系列里,我们可以追本溯源,也依然可以欣赏到对现代管理有着基础支撑作用的管理思想、智慧和理论。
观察丰富多彩的管理实践,不难发现:有的企业家、管理者忙得焦头烂额,被事务困扰得痛苦不堪,结果事业做得还不好;有的企业家、管理者却显得轻松自如、潇洒飘逸、举重若轻,而且事业也红红火火、蒸蒸日上。是什么使他们的行为大相径庭,结果天壤有别?一般的回答是能力差异。我不否认人和人之间的能力有差别,但更想强调能力背后的心态、思维方式、理念问题,即怎样看待管理?怎样面对问题?怎样定位人生?管理因与人有关,始终处于一种动态的竞争和博弈的环境下,因而管理永远都是复杂的、富于挑战的活动。要做好管理,成为优秀的企业家和管理者,除了我们经常挂在嘴边的许多素质和技能外,我认为最重要的是管理的热情,即首先要热爱管理,将管理视为自己生存和生活不可分割的一部分,去体验管理和享受管理。其次,管理永远与问题和挑战相伴。我经常讲,没有一个企业或单位没有问题,管理问题就像海边的礁石,企业运行状况良好时,问题被掩盖了;企业运行状况恶化时,所有的问题就都暴露出来了。实际上涨潮时最容易解决问题,但此时也最容易忽视问题,等退潮时问题都出来了,解决问题的最好时机也过去了。面对管理问题,高手似乎总能抓住少数几个关键问题,显得举重若轻,大量小问题也会随着大问题的解决而消失。而低手却经常认认真真地面对所有问题,深陷于问题网中,结果耽误了大事。人生的价值在于不断战胜自我,征服一次管理难题,实际上不仅是人生的一种体验,更是对自己能力的一次检验。若能这样看问题,迎接管理挑战就不再是一种痛苦,而成为一种愉悦的人生享受。因此,从管理现实中我们也能体会到,管理的有效性和真正驾驭需要管理知识、艺术、经验和智慧的综合运用。


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Jingdong book