Due to COVID-19, the processing time for the orders will delay to three business days. For the current situation, air transportation and customs will be affected, the expectation delivery time would be 2-4 weeks. For products ship from China, seller will ship the orders within 2 business days. Delivery time: 7-15 days depending on the distance and customs clearance lead time. The delivery may be postponed due to bad weather or accident; For products ship from US warehouse, seller will ship the orders within 2 business days, delivery time 3-7 days. Your understanding and patience would be highly appreciated. All packages will be delivered to your door by our couriers. If you have not received your package in a long time, please contact Yamibuy Help hotline. We will track your package for you. For one order ship from China, product weight over 2kg, it will be separated into two or more packages due to shipping requirements. Then you will receive two or more tracking numbers for one order. Please understand. Thanks! Shipping operation will take a longer time during Chinese 11.11, 6.18 campaign. Please understand.
Our store is responsible for the mistakes by ourself such as shipping wrong products and missing products in an order. We do not accept the return of any kind of non-quality problems. Our store promises to bundle and ship the products carefully. since all the goods are from long-distance, there are occasions such as simple pressure grinding that will not involve internal quality of the product cannot be returned. We will ship within 48 hours after order is placed. If you find quality problems after opening, please contact customer service within 3 days after received. If the customer is questioning the quality of the product at the time of use, please issue an authoritative organization's quality inspection report and a written assessment. If it is confirmed that the product is indeed a problem, it will be handled in accordance with the Yami product quality assurance. If you have an allergy problem and need to return or replacement, you need to provide the relevant certification from the hospital.