DramaticFlavors

Shipping

USPS/UPS/FEDEX/DHL $10(Free shipping over $99)

1. Where do you ship? We currently offer domestic shipping within the United States and international shipping. 2. Processing Time: Once your order is placed, we will process and ship it within 1-3 business days. Please note that processing times may be longer during peak seasons or promotional periods. 3. Shipping Methods: We utilize reputable carriers such as USPS, UPS, FedEx & DHL to ensure safe and timely delivery. The specific shipping method will be determined at checkout based on your location and the size/weight of the package. 4. Shipping Costs: Shipping costs will be calculated at checkout and are based on the destination, package weight, and shipping method chosen. We may occasionally offer free shipping promotions to those who subscribe to our SMS or email newsletter so keep an eye out for those! 5. Shipment Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress on our website or the carrier's tracking portal. 6. Delivery Time: Delivery times vary depending on your location and the shipping method selected. Typically, orders are delivered within 2-3 business days after shipment. However, please note that unforeseen circumstances or carrier delays beyond our control may occasionally impact delivery times. 7. Packaging: We take utmost care in packaging your order to ensure that your exotic drinks and snacks arrive in the same condition that they were shipped. Fragile items will be packaged with extra padding or protective materials as necessary. Please note that due to warm weather conditions beyond our control in some locations it may cause the chocolate to melt. We will do our best to package it accordingly so ensure it prevents melting in the most effective way possible. 8. Order Issues: If you encounter any issues with your order, such as damaged items or missing packages, please file a claim with the courier directly. If you have trouble filing a claim please reach out to our customer service and we will promptly assist you in resolving the issue. 9. Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delivery problems. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. 10. Order Modifications/Cancellations: If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order is processed and shipped. We hope this shipping policy clarifies our procedures and ensures a seamless experience. Should you have any further questions or concerns, please don't hesitate to reach out to our customer support team for assistance.